What are the responsibilities and job description for the Teller - Part-Time (Camden) position at Mid Carolina Credit Union?
Mid Carolina Credit Union is actively seeking to fill Teller positions. Chartered in 1961, Mid Carolina Credit Union was opened as a benefit for the employees of the Dupont May Plant. Over six decades of operation, Mid Carolina Credit Union has grown from a single employee operation to a financial institution with four offices and an expanded Charter to include anyone who lives, works, or attends school in Kershaw or Richland County, South Carolina.
Teller Role
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
Major Duties and Responsibilities
Demonstrate efficiency with financial transactions for checking and savings accounts; receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with member to assure needs are met and minimize redoing. Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
Cross-sell and explain services offered by the Credit Union. Respond to members' questions, problems and complaints, and/or direct them to the proper department for assistance. Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products.
Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers. Represent the credit union in a courteous and professional manner.
Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
Assist members and/or other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling member requests.
Knowledge and Skills
Experience
Cash handling and member service experience is strongly preferred. Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.)
EDUCATION/CERTIFICATIONS/LICENSES
High school degree or GED required.
Up to 6 months of similar or related experience, including preparatory experience
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the credit union, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
Other Skills
Knowledge of credit union products, services and policies preferred.
Physical Requirements
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs.
and coin bags up to 30 lbs on occasion. Must be capable of climbing / descending stairs in emergency
situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and
calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on
computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours
whenever required or requested by management. Must be capable of regular, reliable and timely
attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental And/Or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either
on own or as part of a team. Must be able to read and carry out various written instructions and follow oral
instructions. Must be able to speak clearly and deliver information in a logical and understandable
sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must
be capable of dealing calmly and professionally with numerous different personalities from diverse cultures
at various levels within and outside of the organization and demonstrate highest levels of customer service
and discretion when dealing with the public. Must be able to perform responsibilities with composure under
the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to
effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest
level of discretion on both internal and external confidential matters.
Teller Role
Responsible for accurately processing financial transactions and being an effective source of information for our members: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to members and company associates assuring a positive experience and minimizing wait time.
Major Duties and Responsibilities
Demonstrate efficiency with financial transactions for checking and savings accounts; receives funds, posts transactions and pays out funds as requested. Verbally confirm intended transactions with member to assure needs are met and minimize redoing. Receives loan payments and savings deposits from member, addresses inquiries on accounts, records amounts and dates of payments and other significant information, checks member calculations and validates checks and/or counts cash payments.
Cross-sell and explain services offered by the Credit Union. Respond to members' questions, problems and complaints, and/or direct them to the proper department for assistance. Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products.
Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitude, etc.), positive outlook and behavior toward members and co-workers. Represent the credit union in a courteous and professional manner.
Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any outages. Appropriately applying policies.
Assist members and/or other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling member requests.
Knowledge and Skills
Experience
Cash handling and member service experience is strongly preferred. Requires intermediate mathematical skills (calculations and concepts involving decimals, percentages, fractions, etc.)
EDUCATION/CERTIFICATIONS/LICENSES
High school degree or GED required.
Up to 6 months of similar or related experience, including preparatory experience
Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the credit union, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.
Other Skills
Knowledge of credit union products, services and policies preferred.
Physical Requirements
Perform primarily sedentary work with limited physical exertion and regularly lifting cash box of up to 10 lbs.
and coin bags up to 30 lbs on occasion. Must be capable of climbing / descending stairs in emergency
situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and
calculator. Must be able to stand for long periods of time. Must be able to routinely perform work on
computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours
whenever required or requested by management. Must be capable of regular, reliable and timely
attendance.
WORKING CONDITIONS
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental And/Or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either
on own or as part of a team. Must be able to read and carry out various written instructions and follow oral
instructions. Must be able to speak clearly and deliver information in a logical and understandable
sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must
be capable of dealing calmly and professionally with numerous different personalities from diverse cultures
at various levels within and outside of the organization and demonstrate highest levels of customer service
and discretion when dealing with the public. Must be able to perform responsibilities with composure under
the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to
effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest
level of discretion on both internal and external confidential matters.
Salary : $15 - $17