What are the responsibilities and job description for the sales operations specialist position at Mid-Atlantic Truck & Equipment?
Sales Operations Specialist
We're seeking a highly skilled Sales Operations Specialist to join our team. In this role, you'll play a critical part in managing the order process, ensuring accuracy, efficiency, and smooth transactions from start to finish.
Key Responsibilities:
- Accurately review and enter customer orders into the ERP system, adhering to pricing, product availability, and documentation standards.
- Purchase Order & Vendor Management: Verify vendor orders and related documentation, resolve discrepancies, and track shipments to ensure timely delivery.
- Internal Work Order Management: Create and manage internal work orders, ensuring proper allocation of resources, timely completion, and resolution of any operational issues.
- Provide clear and timely responses to customer and vendor inquiries, resolve issues, and collaborate with internal teams to ensure smooth operations.
Requirements:
- Proven experience in order processing, sales operations, or a similar administrative or operational role.
- Comfortable using ERP systems for order entry and management, as well as advanced proficiency in Microsoft Excel.
- Ability to analyze and present operational data through Excel reports, pivot tables, and data visualization tools.
About Us:
Mid-Atlantic Truck & Equipment is a premier manufacturer, wholesale retailer, and service provider of heavy trucks and equipment. Our mission is to empower our customers by delivering top-quality equipment and service solutions, allowing them to focus on their business instead of their machinery.
We cultivate a team-oriented, service-driven culture dedicated to excellence and collaboration. Flexible work environment with hybrid-remote flexibility, access to excellent medical, dental, vision, and additional benefits, 401(k) with Company Match, Employee Assistance Program, and opportunities for career growth.
