Process Improvement Facilitator

Mid-America Transplant is looking for a Performance Excellence Advisor to join our lifesaving team!

Lifesaving & Life-Changing Work

A career at Mid-America Transplant means giving hope and healing to the 100,000 patients on the transplant waiting list, bringing peace to families in mourning, building a legacy for donors, and stewarding their lifesaving gifts. No matter what role you play or how challenging the work can sometimes be, we find that helping save and celebrate the lives of others often changes your own life in the process. Join the Mid- America Transplant team. It’s the toughest job you’ll ever love.

What We Do

Simply put, we help save lives — and we’re proud to say we’ve been nationally recognized for we how well we do it. We conduct and fund game-changing research. We educate the public to prevent medical issues and the need for transplants. We offer grief resources to donor families. Pioneer new facilities and protocols that improve the viability of organ and tissue donations. We provide affordable, temporary housing for transplant patients and their families. Partner with community organizations to drive donor registration. We meet with schools, clergy, and local leaders to share our cause and our message. We stop at nothing because we’re the kind of people who give everything.

The Position

This position plays a critical role in continuous process improvement to achieve excellence and innovation. Through collaboration with employees and leaders, this role generates ideas to encourage innovative thinking. Advisors support the strategic planning process to drive continuous improvement and operational excellence, resulting in more lives saved and healed. This is achieved by leveraging Lean/Six Sigma expertise and strong collaboration, facilitation, and communication skills. This is an individual contributor role that is part of PE team that reports to the Manager, Performance Excellence.

What You’ll Do

• Prepare for, facilitate, and sustain improvement Initiatives in partnership with leadership adhering to best practices in change management
• Provides coaching and guidance for process owners, leaders, and other colleagues to develop process improvement capabilities, support adherence to standard work and ensure sustainment of improved performance.
• Uses A3 thinking, voice of the customer, process mapping, waste identification, root cause analysis, solution approach, impact assessment, rapid experiments, 6S, standard work, one piece flow, pull, visual management, daily huddles, sustainment walks, and other tools while facilitating a comprehensive and disciplined approach to problem-solving
• Encourages innovative thinking by asking thought-provoking questions that challenge the status quo to identify issues and help break any existing paradigms.
• Gathers, analyzes, and proactively communicates data to help stakeholders understand performance of processes and the opportunities to improve
• Leads the facilitation of Value Stream Analysis for assigned work group resulting in a strategic plan that aligns with the enterprise plan and organization expectations.

What You’ll Bring

• Bachelor’s degree. Lean/Six Sigma certification and healthcare experience a plus.
• 5 years of experience as a Performance Improvement Analyst / Engineer / Consultant or equivalent, applying Lean/Six Sigma principles and tools while facilitating improvement events, daily improvement and strategy deployment.
• Knowledge of and experience applying Lean/Six Sigma tools, including A3 Thinking, process mapping, waste identification, root cause analysis, visual management, standard work, demand / takt time / capacity analysis and load leveling.
• Strong analytical, critical thinking and problem-solving skills.
• Demonstrated success in coaching, mentoring and use of facilitation skills.
• Demonstrates the Mid-America Transplant core values of excellence, innovation, stewardship, collaboration, integrity, and compassion.
• Experience utilizing data to identify and problems, create event scope and metrics

What We’ll Bring

• Health insurance premium options at zero out of pocket for single coverage, eligible on your first day
• 401(k) Retirement Match - offering up to a 5% match of annual salary starting the 1st day of the month following your start date
• 401(k) Retirement Plan – offering up to another 9% contribution of your annual salary after one year
• Paid Life Insurance – four times your salary
• Paid Long Term Disability
• Annual incentive plan in addition to annual salary increases
• Tuition Reimbursement

Mid-America Transplant is an Equal Opportunity Employer (EOE). We celebrate diversity and are committed to creating an inclusive environment for all employees

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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