What are the responsibilities and job description for the Front Desk Receptionist position at Mid-America Orthopedics?
Receptionist / Front Desk Scheduler:
About the Job: Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake
and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.
Role and Responsibilities:
· Greets and welcomes patients to the office
· Posts payments to patient accounts
· Assists patients with paperwork and collection of medical history
· Communicates arrivals and departures with other departments
· Schedules diagnostic tests
· Schedules return encounters
· Keeps the reception area free of trash and magazine tables organized
· Stocks drinking cups for the waiting area
· Clocks in and out for scheduled shift as assigned
· Other duties as assigned
Set Yourself Apart: Skills and Qualifications
· High School Diploma or equivalent
· 1-2 years of experience working within an office setting
· 1-2 years of customer service experience
· Ability to operate a computer, phone and other office equipment
· Excellent communication skills
· Basic understanding of Microsoft Outlook
· Entry level ability to use Microsoft Office platform