Financial Aid Counselor - Undergraduate

Job Summary: The Undergraduate Financial Aid Counselor’s primary responsibility is to provide financial aid counseling to current and prospective students in the Traditional Undergraduate programs. The Undergraduate Financial Aid Counselor will provide excellent customer service and support to the mission of the university.

Essential Duties and Responsibilities

• Provide financial aid counseling to assigned students
• Determine eligibility for financial assistance based on institutional, federal, and state policies and regulations
• Prepare and notify students of financial aid awards based on awarding policies and procedures
• Verification of selected students according to federal and institutional guidelines
• Resolve C-codes and eligibility issues
• Monitor satisfactory academic progress on assigned students
• Ensure exit counseling is completed as required
• Monitor corrections, revise awards and notify students as needed
• Participate in university events including but not limited to registration events
• Provide excellent customer service via phone, email, or in person.
• Professional development through professional association meetings, webinars, and publications
• Other duties as assigned

Qualifications/Skills Required:

• Knowledge of MS Word and MS Excel software
• Knowledge of MS Access helpful
• Knowledge of SCT Banner systems very helpful
• Excellent oral and written communication skills
• Ability to organize, prioritize and handle multiple responsibilities
• Ability to adapt new policies to financial aid laws and regulations and new programs

Education and/or Experience:

• Bachelor’s Degree preferred
• Degree in Business, Finance, or Counseling Preferred
• One to three years of experience in financial aid or higher education

Physical Demands

• Normal office working demands. 

Work Environment

• Friendly team oriented office
• Some travel may be required
• Can be very fast paced during peak times
• Some evening work will be required along with a few Saturdays.

The above is not intended to be an all-inclusive list of duties, responsibilities, and requirements of the position described.  They are intended to describe the general nature of the position.

To Apply:  Upload the following documents below.

• Cover letter
• Resume
• Statement of Faith (see below) including details on how Christian faith impacts coaching (1-page maximum).

Questions regarding the application may be directed to Abigail Harris, HR Generalist, at hr@mnu.edu. 

Statement of Faith: MidAmerica Nazarene University is an intentionally Christian Community and desires that all employees in positions of leadership reflect a foundational Christian position in word, attitude and action. While there is no predetermined length or format for the Personal Statement of Faith, the norm is a one or two-page narrative document describing the applicant’s central Christian beliefs, significant formative influences in the applicant’s Christian experience (e.g., religious experiences of conversion or the affirmation of one’s faith, one’s family and/or home life, spiritual aspirations), and ways in which the applicant’s faith is being demonstrated in daily patterns and practices.

Review of applications will begin immediately and continue until position is filled. MidAmerica Nazarene University policy prohibits discrimination based on race, sex, religion*, age, color, creed, national or ethnic origin, marital status, disability, genetic information, or any other legally protected class in the recruitment and admission of students, in the hiring process, during employment, and in the operation of all university programs, activities, and services.

*Christian faith and employment at MidAmerica Nazarene University: MidAmerica Nazarene University is an expression of the Church of the Nazarene. It reserves the right to prefer employees based on religion (Title VII, Section 702-703, U.S. Civil Rights Act of 1964). Preferred candidates demonstrate a strong commitment to the Christian faith, active participation in a local church, and a philosophy of Christian higher education consistent with the Wesleyan tradition.

Read the university’s full Non-Discrimination/Equal Employment Opportunity Statement at mnu.edu/employment.