What are the responsibilities and job description for the Front Desk Clerk position at Microtel Inn & Suites Independence KS?
Responsibilities
- You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Field customer complaints when necessary
- Perform regular bookkeeping duties: make sure hotel guest information is current and correct
- Communicate with housekeeping to make sure guest rooms are ready
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Job Type: Part-time
Pay: $8.50 - $9.00 per hour
Experience:
- Customer service: 1 year (Required)
- Hotel experience: 1 year (Required)
- Administrative experience: 1 year (Required)
- Hospitality: 1 year (Required)
- Front desk: 1 year (Required)
Work Location: In person
Salary : $9 - $9