Infrastructure Engineer Lead

MicroStar Logistics is built on the simple idea that sharing is better. We provide a comprehensive shared-keg solution designed to eliminate the inefficient and costly method in which kegs have traditionally been owned, tracked and retrieved by breweries. The company manages a pool of over 6 million shareable kegs and the corresponding logistical needs for brewery customers. By sharing kegs rather than owning, our customers reduce the distance empty kegs travel lowering our collective carbon footprint by over 10 million kg of CO2e. This cost-effective outsourced solution also enables our customers to preserve capital, improve quality, and focus on core competencies such as production and marketing. These benefits, combined with MicroStar’s CUSTOMER FIRST! philosophy, have allowed us to develop long-term, exclusive partnerships with many of the world’s best brewers including approximately half of the 50 largest breweries in the U.S.

MicroStar’s 30-year track record of growth is set to continue for the next 30 years through growth in our core business as well as continued geographic and service diversification. Through MicroStar’s acquisition of Kegstar, a leading keg solutions provider in markets including the UK, Europe and Australia, MicroStar is positioned for transformative growth globally. Additionally, our network of 1,500 beer distributors is unequaled and provides a platform for products and services beyond kegs further expanding the company’s growth potential, beginning with the launch of reusable pallet management in 2023.

To learn more, visit www.microstarlogistics.com.

Summary

At MicroStar we believe in a Customer First philosophy. We have a strong conviction that in order to be Customer First, we have to be Employee First! This position serves as both a senior technical individual contributor and the primary overseer of third-party service providers. This individual will ensure continuous availability, performance, and security of the organization’s IT infrastructure – including cloud services, networks, on-premise systems, and end-user environments. This role entails working with a team of developers, along with internal users and stakeholders, and external partners or vendors. This individual provides technical leadership, drives infrastructure initiatives, and delivers hands-on support while identifying opportunities to enhance technology solutions in cost-effective manner.

Duties And Responsibilities

• Lead, maintain, and continuously improve enterprise infrastructure across cloud, network, on-premise, and desktop environments
• Oversee and manage third-party Managed Security Services and Managed Infrastructure Services, ensuring SLAs are established, monitored, and met
• Serve as the technical escalation point and primary contact for all IT incidents, requests, and service needs
• Provide hands-on technical expertise for system administration, security hardening, application services, and infrastructure troubleshooting
• Plan, coordinate, and execute infrastructure projects, including migrations, upgrades, and deployments
• Collaborate with internal teams to design, implement, test, and sustain IT solutions that support organizational goals
• Monitor system performance, availability, capacity, and configuration; proactively identify and prevent issues
• Maintain directory services, operating systems, and security frameworks to ensure secure, reliable access across the organization
• Advise on technology modernization opportunities and implement cost-optimized solutions, particularly within AWS
• Other duties as assigned
  
  

Required Skills & Competencies

• Technical Knowledge:
• Experience overseeing a 3rd party Managed Security Services – establish and ensure SLAs are in place and adhered to.
• Experience managing 3rd party Managed Infrastructure Services, including cloud, network and desktop services.
• Expert AWS technical skills, including, but not limited to, AWS architecture, migrations, security hardening, and cost optimization.
• Expert skill in Expert skill in maintaining directory services. (e.g., Microsoft Active Directory, Azure Active Directory, LDAP, etc.)
• Expert skill in operating system administration. (e.g., account maintenance, data backups, maintain system performance, install and configure new hardware/software).
• Expert skill in identifying and anticipating system/server performance, availability, capacity, or configuration problems.
• Very strong network access skills, including identity, and access management (e.g., public key infrastructure, Oauth, OpenID, SAML, SPML).
• Very strong network skills, with experience defining, building and managing layer 1, layer 2 or layer 3 network systems
• Strong Database Administration skills with AWS RDS / MySql and MS Sql Server.
• Innovation: experience digitizing and automating operational processes and workflows
• Effective Communication: Provide well thought-out, concise and timely oral and written information through presentation, leadership, problem-solving and analytical skills.
  
  

Qualifications

• Bachelor’s degree, or equivalent work experience
• Six to eight years of relevant experience
  
  

Other

Salary Range: $130,000 - $170,000, plus bonus

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training.

MicroStar offers a competitive compensation package to include Fortune 500 caliber benefits, 401k Employer Match, PTO and Sick Leave.

MicroStar is an Equal Opportunity Employer.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.