What are the responsibilities and job description for the Account Manager position at Micross?
Summary:
Perform duties to quote and sell counterfeit mitigation services to new and existing customers; interact with production planner to ensure delivery of products and services in keeping with customer expectations; confer with customers to verify satisfaction with results; work within the limits of standard or accepted practices.
Essential Duties & Responsibilities:
- Generate revenue by soliciting and booking orders
- Communicate with prospective customers to understand and interpret technical requirements and explain types of services provided by Company.
- Work with the regional sales managers to develop new customers as Growth customers.
- Amend orders as required; validate delivery schedules and shipment methods, and support any customer support requested in the processing of the order.
- Confer with customers to verify satisfaction with product or to resolve any complaints and concerns.
- Submit periodic sales activity reports.
- Respond to inquiries providing information related to products, pricing, delivery and availability
- Track opportunity funnel and provide bookings forecast information.
- Travel when necessary to support regional sales team and/or represent the company at industry events and conferences (estimated at 25%).
- Gain competitive intelligence to ensure the best offer is presented.
- Meet regularly with RSMs to ensure that sufficient effort is applied to open opportunities.
- Responsible for developing and meeting sales goals in collaboration with other ISRs.
Other Duties & Responsibilities:
- Comply with all safety policies, practices and procedures.
- Comply with all quality and ITAR policies, practices and procedures.
- Build meaningful and productive relationships with internal business partners.
- Participate in proactive team efforts to achieve departmental and company goals.
- Contribute to building a positive team spirit.
- Communicate effectively with all levels of employees.
- Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
- Maintain the highest degree of honesty and integrity at all times.
- Perform other duties as assigned.
Job Qualifications:
- Minimum of five (5) years selling microelectronic services or products to OEM customers
- Four-year college degree preferred
- Experienced with MS Excel
- Due to export control rules, must be a US citizen.
- Positive, “can do” approach
Job Skills:
- Track record of meeting sales goals
- Proven sales skills including closing skills, prospecting skills, relationship building, and persistence
- Knowledge of the microelectronics market
- Excellent telephone communication skills
- Problem solving ability
- Professionalism
Salary and benefits commensurate with qualifications and experience.
At Micross, our Core Values of integrity, communication, teamwork, quality and execution, self-discipline and accountability are cultivated throughout all levels of the organization. Micross provides a challenging and enjoyable workplace for members and supports the needs of the community.
Micross provides competitive benefits including medical, HSA and FSA plans, dental, vision, company paid basic Life Insurance, Employee Assistance Program (EAP), 401k with employer match, paid leave, vacation, holidays, generous tuition assistance, 529 College Savings, Pet insurance, Legal insurance, and a range of well-being programs available.
www.Micross.com