What are the responsibilities and job description for the Receptionist & Administrative Assistant position at MicroArt Semi Permanent Makeup?
MicroArt is a unique, quasi-medical cosmetic practice in Beverly Hills that offers a proprietary luxury procedure that alters human skin color. For more information, see www.microartmakeup.com.
This position is extremely fulfilling as we help clients make life-changing choices about their appearance. Our clients travel from around the world for treatment, so there is never a dull moment. You will have the opportunity to meet a wide variety of people, from celebrities to people recovering from domestic violence and everything in between. Our company culture is collaborative and supportive. It’s a fast-paced practice with lots of room to grow within the company.
Are you looking for a career with growth potential? loves structure, has strong attention to detail and perfection, is organized, analytical, can handle an environment with a great deal of change and pressure, and responds positively to unpredictable situations and shifting priorities. Are you a serious, direct, and analytical person comfortable taking the lead? Do you consider yourself adept at working independently and prefer tasks that have a process to drive strong outcomes? Would people describe you as serious and highly reliable? Are you known for your ability to execute with high expediency and accuracy?
KEY RESPONSIBILITIES:
- Greeting guests. Checking patients in and out
- Scheduling clients
- Receiving and organizing inventory
- Taking photos and videos for social media posts
- Educate patients about the procedure before and after care
- General office/admin assistant.
- Assisting in setting up the procedure room for procedures.
- Assisting in the daily sanitation process.
SKILLS REQUIRED:
- Some sales experience
- Detail-oriented to be able to give clear and accurate information to clients about MicroArt’s unique procedures. Meticulously organized to be able to schedule clients with 100% accuracy
- Able to follow systems, like working in a structured environment with checklists, and take directions well
- Strong active listening skills. Excellent with people, warm, friendly, outgoing, and self-confident. Empathetic must be able to have personal conversations with our clients about sensitive body-image issues. For example, scars from suicide attempts, mastectomy, plastic surgery, vitiligo on genitals, alopecia, and a variety of other disfiguring skin issues that we camouflage.
- Excellent communication skills, both written and verbal
- Strong work ethic, responsible, trustworthy, professional, poised, and sophisticated to sell a luxury service.
- Likes working as part of a team. easy to work with, cool-headed, and likes working in a busy, fast-paced environment
- Must live within a 45-minute commute of Beverly Hills
- Solid computer skills in MS Office – strong command of Outlook, Google Calendar, and CRM (preferably Zoho)
- Problem solver. Ability to think on his or her feet when needed and thrives in a fast-paced and busy work environment
- Professional appearance and demeanor. Poised and sophisticated to sell a luxury aesthetic procedure.
EXPERIENCE REQUIRED:
- Plastic surgery or med spa experience in any capacity.
- 2 years of experience in some aspect of the cosmetic/medical environment, such as plastic surgery, dermatology office, or med spa, or cosmetology
- Handling heavy call/email volume
- 4 years of stable employment history in a professional work environment
- Some sales experience
- Email marketing
- Social Media Marketing
HOW TO APPLY:
- Email hr@microartmakeup.com
- Enter “Front Desk Coordinator” in the subject line