Key Account Manager

This salary information serves as a general guideline. Final offers are based on various factors, including qualifications, skills, experience, and other job-related criteria.

Benefits:

Paid Time Off, Health Insurance, Health Savings Account (HSA), Dental Insurance, Vision Insurance, 401(K) with Roth option, Life & Disability Insurance, Tuition Reimbursement & Discretionary Profit-Sharing Bonus.

Job Summary:

This position reports to the Director of Sales and Service and will be responsible for managing customer accounts, generating quotes, providing applications support, maintaining existing customer relationships, generating new sales leads and providing new product guidance to engineering and management based on customer feedback.

Key Responsibilities:

• Manage assigned customer accounts.

• Work with Director of Sales to develop strategies to increase sales and accomplish company financial goals.

• Responsible for identifying new business opportunities, developing account strategies, and coordinating resources to deliver customized solutions.

• Work closely with key accounts to understand their business objectives.

• Identify critical decision makers and influencers within customer accounts and develop successful working relationships.

• Manage sales from quotes through production, installation, support, and end of life.

• Provide advanced applications support to our customers.

• Assist with parts and product costing, working closely with Manufacturing, Field Service and Engineering.

• Contact current customers to offer service, trade-ins, and upgrades.

• Collaborate with Marketing, Engineering, and Management, communicating customer preferences, trends and actions of competitors.

• Other duties as assigned.

Required Qualifications:

• Bachelor degree in Electrical Engineering or other related field, or equivalent experience.

• 5 years of relevant experience in a technical sales role.

• Strong technical aptitude with the ability to understand mechanical, electrical, and software systems.

• Strong understanding of business principals.

• Excellent verbal and written communication skills.

• Proven ability to multi-task, prioritize and manage time effectively.

• Proficient with Microsoft Office tools, including advanced Excel skills.

• Ability to travel up to 25%.

Preferred Qualifications:

• Advanced degree (MBA, MSEE, etc.).

• 7 years of experience in a technical sales role.

• Inside sales or customer support experience with a technical product.

Physical Demands:

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to perform sedentary work, including sitting for extended periods of time.

• Ability to periodically stand, walk, crouch, stoop, bend, and reach across all planes.

• Ability to operate a computer and other office productivity equipment for extended periods of time.

• Specific vision abilities required include close vision, distance, vision, and ability to adjust focus.

• May be required to lift and/or move objects up to 10 pounds, 0 - 10% of time.