What are the responsibilities and job description for the Ophthalmic Technician position at MICHIGAN RETINA CENTER, PC?
Job Summary: Ophthalmic technician triage and scheduling specialist - Pay based on experience
We are a well-established private retina ophthalmology practice seeking an experienced Ophthalmic/Retina Technician to join our growing practice. This position is ideal for someone who is comfortable working directly with patients, understands retinal conditions, and can confidently handle patient triage calls, insurance questions and appointment scheduling. On site training will be provided.
Responsibilities:
- Obtain medical and ocular histories and document patient information via phone or in person
- Perform visual acuity, OCT, fundus photography, visual fields, and other testing as needed
- Answer patient calls and perform telephone triage
- Identify urgent symptoms and determine the appropriate level of care
- Schedule and coordinate new and follow-up appointments
- Coordinate urgent patient appointments with physicians and clinical staff
- Communicate with patients regarding injections, procedures, and follow-up visits
- Maintain accurate and complete medical records
- Work closely with physicians, technicians, and front-office staff to provide excellent patient care
Qualifications:
- Minimum 1 years of ophthalmic technician experience
- Knowledge of retinal conditions and treatments
- Experience with ophthalmic diagnostic equipment (OCT, fundus camera, etc.)
- Certification (COA, COT) preferred but not required
- Excellent communication and interpersonal skills
- Ability to multitask in a busy clinical environment
What We Offer:
- Competitive pay based on experience
- Comprehensive medical benefits (health, dental, vision)
- Retirement package options
- Paid time off and holidays
- Supportive team environment within a private practice setting
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance