TECHNICAL PROFICIENCIES REQUIRED

Software packages, computer, voicemail, telephone, calculator, faxes, etc.

DIRECTION EXERCISED

NONE

ATTENDANCE REQUIREMENTS

Regular attendance is required Monday – Friday. Schedules may include weekends as assigned by each department manager with alternating weekdays off. Schedules are subject to change due to department needs. Should there be a need to change hours or a schedule, supervisors will discuss the change in advance of making the change unless there is an urgent situation requiring the change.

WORK ENVIRONMENT

The physical setting for this position is:

X Indoor/office environment

• Other, please explain:_______________________

Describe other physical and environmental aspects of your job.

10% Excessive Noise 15% Operating Computer

45% Exposure to Hazards 5 % Extreme Temperatures

25% Other, please explain: walking/rooming patients

PHYSICAL DEMANDS

ACTIVITY FREQUENCY

Bending, stooping, crouching X Daily OR ___ times per £Week £Month

Ascend, descend ___ number of stairs £Daily OR ___ times per £Week £Month

Move, lift 0-30 number of pounds X Daily OR ___ times per £Week £Month

Standing 50 % of time

Sitting 35-45 % of time

Lifting 5 % of time

Travel 0-10 % of time

Other, please explain:

• Exposed to a variety of unpleasant attitudes, personalities, and health reactions.

ESSENTIAL FUNCTIONS

• Communicates, collaborates, and seeks out opportunities to provide service to patients, physicians, staff, and others in a courteous manner.
• Answers telephones, welcomes visitors, and provides/relays appropriate information.
• Provides phlebotomy services (blood draws) for patient labs.
• Provides clinical care consistent with physician orders and departmental policies and procedures.
• Telephones prescriptions to pharmacies as directed by physician.
• Documents patient care in patient medical record.
• Scrubs and assists physicians with IVF procedures.
• Schedules patients in an organized and efficient manner, utilizing knowledge of practice patterns and protocols to promote effective use of physicians while minimizing patient delays.
• Maintains inventory of clinical/office supplies.
• Schedules surgery (based on specific roll).
• Cleans and supplies exam rooms. Ensures sterility of procedure rooms and instruments. Assures compliance with JCAHO, OSHA, HIPAA, and other quality assurance standards.
• Maintains knowledge of current trends and developments by reading appropriate books, journals, and other literature and by attending educational programs and other related activities.

QUALIFICATIONS and/or REQUIREMENTS

• Registered (RMA/CMA) graduate of an accredited Medical Assistant program.
• One year Medical Assistant experience required; OB/GYN preferred.
• Demonstrated computer literacy.
• Excellent organizational, time management, and written and verbal communication skills.
• Ability to deal with sensitive information requiring discretion and independent decision making.
• Demonstrated initiative and ability to work effectively and efficiently under deadlines, high volumes, and multiple interruptions.

LICENSES OR CERTIFICATIONS

• Registered Nurse, licensed in the state of Michigan

X Certification, please list: Medical Assistant or see below under Education and/or Experience.

• Other, please list: __________________

EDUCATION and/or EXPERIENCE

Registered (RMA/CMA) graduate of an accredited Medical Assistant program

One year MA experience required; OB/GYN preferred

This job description reflects the general details of the specific job identified and is not necessarily a complete listing of all the work requirements that may be involved in the job. All employment with The Fertility Center is at-will. Nothing herein is intended to create a contract.