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Medical Receptionist

Michigan Primary Care Partners
Big Rapids, MI Full Time
POSTED ON 9/30/2025
AVAILABLE BEFORE 11/29/2025

Job Overview
We are seeking a detail-oriented and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, providing exceptional patient service, and ensuring the smooth flow of administrative tasks within our medical office. This role requires proficiency in various medical software systems and a strong understanding of medical terminology and coding.

Responsibilities

  • Greet patients warmly and manage the check-in/check-out process efficiently.
  • Schedule appointments in the EMR
  • Handle phone inquiries with professionalism, utilizing multi-line phone systems to ensure effective communication.
  • Verify patient insurance information and perform insurance verification to facilitate billing processes.
  • Maintain accurate medical records and documentation review in compliance with HIPAA regulations.
  • Facilitate communication between patients and healthcare providers regarding care plans and medical information.
  • Provide administrative support to ensure efficient office management and operations within the clinic.
  • Uphold patient confidentiality while managing sensitive health information.

Skills

  • Strong knowledge of medical terminology, including familiarity with Medicare guidelines.
  • Experience with EHR systems such as eClinical Works
  • Previous clinic experience is highly valued, along with a background in medical office management.
  • Excellent customer service skills combined with effective phone etiquette are essential for this role.
  • Ability to work collaboratively in a team environment while managing multiple tasks efficiently.
  • Strong organizational skills and attention to detail to ensure accuracy in all administrative functions. Join our dedicated team as a Medical Receptionist where you will play a crucial role in enhancing patient experiences while supporting our healthcare professionals in delivering quality care.

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $15 - $21

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