CLINICAL CARE COORDINATOR (Pediatric PMR and Neurosurgery)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Coordination and care of pediatric neurosurgery and pediatric PMR patients within ambulatory care
• Position will support, and administer intrathecal baclofen pump patient population to include patient education, scheduling and maintaining compliance in care, and triage of patients with symptoms.
• Nurse will triage, in-basket management, authorizations, patient education and clinic support.
• Nurse must perform duties independently, be highly motivated and flexible to address the needs of patients and their families.
• Become familiar with internal and external resources for clinical assessment, decision making, and care management.
• Provide nursing care to all pediatric patients and families in the neurology and rehab service.
• Provide nursing care in collaboration with Physicians, other disciplines, and department colleagues for patients in clinic and via telephone to support efficient and effective management of patients, in a professional manner.
• Participate in the coordination of care, including but not limited to testing, medication management, collaborative planning of care, support of self-management by patients/families, management of emergency situations, etc.
• Provide patient and family education e.g., self-injection, medication management, pre-procedure and post-procedure care, etc.
• Function as a Patient Liaison for the neurosurgery and rehab services to help coordinate visits for patients, help determine the service to best meet the patient's needs, and triage for same day/next day urgent visits.
• Provide accurate and timely documentation of nursing care using an electronic medical record (MiChart).
• Participate in quality improvement and LEAN thinking to improve workflow and processes.
• May provide support of clinic functions in collaboration with other clinic support staff.
• Provide nursing care for this patient population wherever neurosurgery and rehab services are provided.
  
  
  

Required Qualifications*

• Current license to practice as a registered nurse in the State of Michigan.
• Bachelors degree in Nursing OR Associates degree/diploma in Nursing along with a Masters degree in Nursing
• Three (3) years, within the past 5 years experience as a registered nurse providing direct nursing care to pediatric rehab and/or neurosurgery patients.
• NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.
  
  
  

RESUME REQUIRED (for Both Internal & External Applicants)

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

• Experience with tele-health management within the past 3 years
• At least 1 year of ambulatory care experience, within the past 3 years.
• Intrathecal pump experience within the past 3 years
• Clinical certification in a nursing specialty
• Demonstrates familiarity with pediatric rehab and neurosurgery patient populations
• Experience with development of patient education materials and/or nursing protocols.
• Demonstrated excellence in communication skills; both verbal and written.
• Demonstrated customer service skills and ability with conflict management skills.
• Demonstrated ability to collaborate with a multi-disciplinary team, prioritize duties, multi-task and problem solve with minimal supervision.
  
  
  

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Nursing at Michigan offers a competitive salary with excellent benefits!

• Hourly range for RSAM Competent, Registered Nurses $43.10-$67.03/ hour
• Evening Shift Differential-$3.00 / hour
• Night Shift Differential- $4.00 / hour
• Day Shift Weekend Differential- $2.90 / hour
• Evening Shift Weekend Differential- $5.90 / hour
• Night Shift Weekend Differential- $6.90 / hour
• Charge Nurse Differential- $1.00 / hour
  
  
  

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings and immediate vesting
• Generous Paid Time Off Allowances
• Robust tuition and certification support programsLarge offering of no-cost CEs and professional development for advancement
  
  
  

Nursing Specific Info

Salary & Nursing Framework Level

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

CCC- COMPETENT.

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Work Schedule

• Hours: 40 hours per week
• Shift/Hours/Days: Monday ? Friday; dayshift with flexibility required to meet the business need
• Location: Pediatric Rehabilitation Center, Ann Arbor, Mi ? however potential to support patient needs within all locations of pediatric neurosurgery and pediatric PMR
  
  
  

Note: All new employees will be expected to float to a designated unit(s) in times of low census.

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.