Dental Treatment Coordinator

Are you looking for a workplace that feels like home—where the environment is fun, supportive, and stress-free? Do you have excellent customer service skills and dental experience? Are you eager to grow, learn, and be part of a team that truly values you?

If so, we’d love to welcome you to our office! We’re offering both full-time and part-time positions with flexible scheduling to fit your lifestyle. Join us and be part of a dynamic, growth-driven team where your skills and passion make a real impact!

Position Overview

We’re looking for a Dental Treatment Coordinator to be the heart of our patient experience! In this role, you’ll guide patients through their treatment journey, ensuring seamless coordination between them, our dentists, and the administrative team.

What We’re Looking For:
✅ Exceptional communication and organizational skills
✅ Strong knowledge of dental procedures and treatment planning
✅ A warm and welcoming attitude to make every patient feel at home
✅ Dental experience required (Dental assisting experience is a huge plus!)

If you’re ready to grow in a supportive, fun, and patient-focused environment, we’d love to meet you! Apply today and take the next step in your dental career!

Responsibilities

• Patient Consultation: Meet with patients to discuss their oral health needs and treatment options. Explain treatment plans, procedures, and associated costs in a clear and comprehensive manner, ensuring patient understanding and addressing any questions or concerns.
• Treatment Coordination: Collaborate with the dental team to develop personalized treatment plans for patients. Schedule and coordinate appointments for various treatments, including consultations, dental cleanings, restorative procedures, and surgeries, ensuring efficient use of available resources.
• Insurance Verification and Financial Planning: Verify patients' insurance coverage and benefits, providing accurate estimates of costs and coordinating with insurance providers for pre-authorization as necessary. Assist patients in understanding their insurance coverage and explore alternative payment options, such as financing or payment plans.
• Documentation and Record-Keeping: Maintain accurate and up-to-date patient records, treatment plans, and insurance information. Ensure compliance with privacy regulations and internal policies regarding patient confidentiality and data protection.
• Patient Relationship Management: Build and maintain strong relationships with patients by delivering exceptional customer service. Follow up with patients to address post-treatment questions or concerns, ensuring their satisfaction and fostering long-term patient loyalty.
• Referral Coordination: Collaborate with referring dentists, specialists, and healthcare professionals to coordinate patient referrals and ensure seamless continuity of care. Communicate relevant patient information and treatment plans effectively to ensure optimal outcomes.
• Continuing Education and Industry Knowledge: Stay updated on advancements in dental treatments, technologies, and insurance regulations. Attend workshops, seminars, and relevant training sessions to enhance knowledge and skills, ultimately improving patient care and treatment coordination.

Qualifications

• High school diploma or equivalent; additional education or certification in dental assisting, dental hygiene, or related field is preferred.
• Proven experience working in a dental practice or healthcare setting, preferably in a treatment coordination or patient care role.
• Strong knowledge of dental procedures, treatments, and terminology.
• Proficient computer skills, including experience with dental practice management software and electronic health records.
• Excellent communication and interpersonal skills to interact effectively with patients, dentists, and the administrative team.
• Outstanding organizational abilities and attention to detail to manage multiple tasks and treatment plans concurrently.
• Ability to maintain confidentiality and comply with privacy regulations.
• Strong problem-solving skills and the ability to handle patient concerns or difficult situations professionally.
• Demonstrated commitment to continuous learning and professional development.

Why Join Us?

We offer a competitive salary, a positive and supportive work environment, and the chance to be a key part of our growing dental family. Here, your skills and dedication will make a real impact on patient care and the success of our practice.

If you're a motivated individual with a passion for patient care and treatment coordination, this is your opportunity to grow, thrive, and be valued. Apply today and take the next step in your dental career!

Job Types: Full-time, Part-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Bonus opportunities

Education:

• High school or equivalent (Required)

Experience:

• dental: 4 years (Required)
• Customer service: 5 years (Required)

Ability to Commute:

• Southfield, MI 48034 (Required)

Work Location: In person

Salary : $22 - $25