MEDICAL RECEPTIONIST/ FRONT DESK SUPERVISOR

FULL-TIME MEDICAL OFFICE RECEPTIONIST & SUPERVISOR

Ear, Nose & Throat and Facial Plastic Surgery Office

We are seeking an experienced Medical Office Receptionist and Supervisor to join our established ENT and facial plastic surgery practice. This is a full-time position with excellent benefits for the right candidate.

Position Overview:
Full-time supervisory role overseeing front office operations, patient scheduling and reception staff in a busy ENT and facial plastic surgery practice.

Key Responsibilities:
- Supervise and coordinate front office staff and daily operations
- Manage patient scheduling and appointment coordination
- Assist in insurance verifications while answering patient and front desk questions
- Answer multi-line phone system with professionalism and efficiency
- Greet patients and provide exceptional customer service
- Process patient payments and maintain billing records
- Communicate effectively with patients, staff, and healthcare providers
- Ensure compliance with HIPAA and office policies
- Train and mentor reception staff

Required Qualifications:
- Proven experience in medical office reception and supervision
- Strong background in medical insurance and billing procedures
- Excellent phone etiquette and communication skills
- Proficient computer skills and ability to multitask
- Professional demeanor and strong organizational abilities
- Clean background check required

Preferred Qualifications:
- Experience with Ethomas and/or Aprima EMR systems is a BONUS
- Previous experience in ENT or plastic surgery practice

We Offer:
- Competitive compensation
- Full-time hours with stability
- Comprehensive benefits package (medical, dental, vision)
- Paid time off
- Professional growth opportunities

We look forward to meeting qualified candidates!

Pay: $20.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $20 - $24