What are the responsibilities and job description for the Receptionist position at Michigan City Area Schools?
Reports to: HR Director
Work Schedule: 8 hours per day; Monday through Friday; 52 weeks per year
Primary PurposeThe District Administration Building Receptionist serves as the first point of contact for all visitors, callers, and guests to the central administration office. This role provides crucial reception and clerical support to ensure the efficient and professional operation of the district's main office.
Essential Job Functions- Reception and Communication:
- Greet and welcome all visitors, vendors, and staff to the administration building in a professional and courteous manner.
- Implement and enforce visitor sign-in/sign-out procedures and issue visitor passes to maintain building security.
- Answer, screen, and route incoming calls on a multi-line telephone system, taking accurate messages when necessary.
- Respond to and resolve general inquiries from the public, staff, and parents, or direct them to the appropriate department or individual.
- Act as a liaison between school campuses, the public, and central administration staff.
- Clerical and Administrative Support:
- Receive, sort, and distribute all incoming and outgoing US mail, inter-office mail, faxes, and deliveries.
- Prepare basic correspondence, forms, and documents, ensuring compliance with district standards.
- Assist with the compilation, maintenance, and filing of various records, reports, and administrative documents, ensuring confidentiality.
- Schedule and coordinate meeting space reservations and maintain shared office calendars.
- Assist with the preparation of materials for mailings, including copying, stuffing envelopes, and applying labels.
- Responsible for coordinating the district's substitute teachers.
- Process any transcript requests
- Process volunteer background checks and update the website monthly
- Assist Assistant Superintendent as needed.
- Office Management:
- Order, receive, and maintain inventory of general office supplies and forms for the administration building.
- Monitor and ensure the proper functioning of office equipment (e.g., copier, fax machine, postage machine), scheduling maintenance as needed.
- Keep the reception area neat, organized, and stocked with necessary information and materials.
- Maintain the district's internal phone extension list and staff roster.
Qualifications
- Education/Certification: High school diploma or equivalent (GED) required.
- Experience: Two (2) or more years of clerical or receptionist experience in an office environment, preferably within a school district or public entity.
- Knowledge/Skills/Abilities:
- Proficient computer skills, including working knowledge of Microsoft Office Suite (Word, Excel) or Google Workspace (Docs, Sheets, etc.).
- Demonstrated ability to operate a multi-line phone system and standard office equipment.
- Excellent verbal and written communication, organization, and interpersonal skills.
- Ability to maintain strict confidentiality regarding sensitive district and personnel information.
- Ability to work independently, manage multiple tasks simultaneously, and maintain emotional control under stress and with frequent interruptions.
Benefits: Staff and Administrator Handbook
The Michigan City Area Schools does not discriminate on the basis of the Protected Classes of race, color, national origin, sex (including transgender status, sexual orientation and gender identity), disability, age, religion, military status, ancestry, or genetic information, which are classes protected by Federal and/or State law (collectively, "Protected Classes"). This includes the Corporation's employment opportunities, programs, and/or activities, or, if initially occurring off Corporation grounds or outside the Corporation's employment opportunities, programs and activities, affecting the Corporation's environment. For further information, clarification, or complaint, please contact the MCAS School Administration, 408 S. Carroll Avenue, Michigan City, Indiana 46360 at (219) 873-2000 for Title IX (gender equity related issues); or Special Education Director , 408 S. Carroll Avenue, Michigan City, Indiana 46360 at (219) 873-2000 for Section 504 (non-discrimination/disability issues and Americans with Disabilities). Any other information concerning the above policies may be obtained by contacting the Superintendent, Dr. Wendel McCollum, 408 S. Carroll Ave., Michigan City, Indiana 46360 at (219) 873-2000.