What are the responsibilities and job description for the HVAC Service Technician position at Michigan Broadband Services?
Michigan Broadband Services, a leading provider of high-speed communications solutions, is seeking a HVAC Service Technician to support approximately 20 sites across the western Upper Peninsula. This role requires a self-directed professional who can manage multiple locations, respond to issues independently, and maintain reliable facility operations. The position involves significant daily travel between sites and participation in an every-other-week on-call rotation for after-hours support. This role reports to the Central Office Facilities Manager.
Responsibilities
- Primarily hands-on HVAC maintenance; including cleaning condenser coils, changing air filters and belts, greasing bearings, and keeping systems operational and reliable
- Develop and execute preventive and predictive maintenance programs
- Diagnose and resolve facility-related issues efficiently
- Coordinate and oversee contractors, vendors, and service providers
- Ensure compliance with all applicable safety, environmental, and regulatory standards
- Maintain accurate records of maintenance, inspections, and system performance
- Monitor facility performance and identify opportunities for efficiency improvements and cost savings
- Support emergency preparedness and business continuity planning
- Collaborate with internal teams to support operational needs and space planning
Additional Responsibilities
- Perform light electrical work (e.g., lighting, basic troubleshooting)
- Complete minor plumbing repairs
- Conduct routine fire system testing
- Perform building and roof inspections, including rough roof and facility condition checks
- Maintain overall facility condition and upkeep
Qualifications
- Professional Engineer (PE) license or Certified Facility Manager (CFM) designation preferred
- Experience with general facility maintenance, repair, and tools
- Ability to lift and move equipment and access confined spaces as needed
- Strong time management to manage repairs and logistics under tight deadlines
- 3–7 years of experience in facilities engineering or building operations
- Strong knowledge of HVAC, electrical, and mechanical systems
- Experience with building management systems (BMS) and maintenance software
- Familiarity with safety regulations and codes (OSHA, NFPA, etc.)
- Proven problem-solving, organizational, and time management skills
- Ability to manage multiple priorities and meet deadlines
- Effective communication and interpersonal skills
- Ability to life equipment and work in confined spaces as needed
Requirements
- EPA 608 Type II or Universal certification
- Minimum 2 years HVAC experience
- Strong working knowledge of air conditioning, refrigeration systems, and basic controls
- Ability to troubleshoot and maintain Building Automation Systems (BAS) at a practical level
- Valid driver’s license and ability to travel regularly between sites
Benefits
- Medical, dental, and vision insurance
- 401(k) with employer match
- Life insurance
- Paid time off