Claims Analyst II

Who We Are
The Michigan Automobile Insurance Placement Facility (MAIPF) is Michigan's residual market mechanism for automobile insurance and was established in 1943 under Chapter 33 of the Michigan Insurance Code to ensure automobile insurance is available to Michigan citizens who are unable to obtain automobile insurance in the voluntary market. Since 2012, the MAIPF also oversees administration of the Michigan Assigned Claims Plan (MACP). The MACP, created under Chapter 31 of the Michigan Insurance Code, provides a potential source of Michigan Personal Protection Benefits for claimants who have sustained injuries arising out of the ownership, operation, maintenance, or use of a motor vehicle as a motor vehicle when there is no automobile insurance available or which can be identified.

What We Offer
In addition to a competitive salary, we offer a flexible working environment with a generous benefit package.

We’d love to speak with you about joining our team today!

The Right Candidate

The MAIPF is seeking a Litigation Analyst. The candidate should have a desire to work with people, think outside the box, work independently, have strong verbal communication skills and is comfortable with a multifaceted position. Responsibilities include processing MACP applications for benefits, claim investigation, claims decisions, receiving customer inquiry calls, handling litigation, attending litigation events as needed, effectively and accurately maintaining pending case load, handling correspondence and other tasks.

Claims Analyst II

Essential Duties and Responsibilities

• Uses discretion and independent judgment in claims handling.
• Possesses basic functional knowledge and skills reflective of study and/or on job development.
• Analyzes and evaluates applications for benefits, proof of loss and claimant’s eligibility for benefits.
• Phone contact with customers, servicing insurers and any other applicable parties is required.
• Trains other staff members as required.
• Work with the servicing insurers as needed to resolve claims.
• Conduct file review of selected files, including verification of the amounts billed for internal expenses, external expenses, legal costs and injured party expenses paid by the Servicing Insurers and/or Servicing Carriers.
• Adjudicate claims in litigation, including but not limited to analysis of necessary settlements, dismissals and trials.
• Attend legal proceedings as required, including depositions, settlement conferences, mediations, facilitations and trials.
• Review and approve various invoices.
• Complete various reporting functions.

Education

Four-year bachelor’s degree from a college or university. Additional appropriate experience may be considered in lieu of a degree.

Experience

Minimum of two years’ experience in Michigan PIP claims handling required. Minimum of two years’ experience in Michigan PIP litigation preferred. Ability to negotiate skillfully in difficult situations with both internal and external groups.

Skills/Knowledge:

• Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel) to manage work.
• Effective problem-solving skills, including ability to analyze issues, find the root cause of the problem and consider a wide range of alternatives before acting.
• Demonstrate strong, clear verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
• Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
• Demonstrate excellent organizational skills.
• Demonstrate excellent customer service skills with ability to follow directions and interpret customer needs.
• Ability to work independently and interact professionally and effectively in a team environment.

Diversity and inclusion are an inherent part of the MAIPF’s core values. We respect the value that diverse life experiences bring to our organization, and we strive to listen to their views and give them value in all we do. MAIPF is committed to the principles of equal opportunity as defined under federal and state law and does not discriminate unlawfully on the basis of race, color, religion, sex, marital status, sexual orientation, gender identity, age, national origin, ancestry, uniformed service, physical/mental disability, genetic information, or any other characteristic protected by law. This policy applies to all recruitment, hiring, training, transfers, and promotions of its employees, as well as all other employment practices such as salary and benefits administration, education programs, and social and recreational programs.

Job Type: Full-time

Pay: $68,640.00 - $97,760.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Required)

Work Location: Hybrid remote in Farmington Hills, MI 48333

Salary : $68,640 - $97,760