What are the responsibilities and job description for the Township Office Receptionist position at Michigamme Township?
Job Summary
We are seeking an energetic and organized Township Office Receptionist to serve as the welcoming face of our community office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude and strong organizational skills will help foster a friendly environment for residents, visitors, and staff alike. This paid position offers an exciting opportunity to contribute to local government services while developing your office management expertise.
Duties
- Greet visitors and residents warmly, providing courteous assistance and directing inquiries appropriately
- Answer multi-line phone systems promptly and professionally, practicing excellent phone etiquette
- Manage front desk responsibilities, including handling incoming calls, scheduling appointments, and providing information about township services.
- Maintain organized filing systems, process documents accurately, and perform data entry using BSA and Microsoft Office applications such as Word, Excel.
- Assists residents with FOIA, zoning, landfill permits, campground forms, building and park rentals, etc.
- Assist with clerical tasks such as proofreading documents, preparing correspondence, and managing mail distribution. Work with Township Accessor, and Zoning Administrator.
- Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel) BSA and general computer skills.
- Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently.
- Previous customer service or front desk experience preferred, with a focus on supporting all functions in a government office setting.
- Personal assistant or administrative experience that includes calendar management, typing, proofreading, filing, and time management skills. Join us in delivering outstanding service to our community! This role is perfect for motivated individuals eager to develop their administrative expertise while making a positive impact at the township level. We value professionalism, enthusiasm, and a commitment to excellence in every interaction.
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Retirement plan
Work Location: In person
Salary : $19 - $21