What are the responsibilities and job description for the Front Desk Receptionist position at Michele's Salon + Day Spa?
Overview
Michele's Salon & Day Spa is seeking a professional, friendly, and highly organized Front Desk Coordinator to join our team.
Established in 1993, Michele's Salon & Day Spa has built a reputation for exceptional beauty services, continued education, and outstanding guest experiences in the Berkshires.
Our front desk is the heart of our daily operations. We're looking for someone who takes pride in creating a welcoming environment, thrives in a fast-paced setting, and understands the importance of teamwork, communication, and attention to detail.
Responsibilities
- Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly.
- Manage multi-line phone systems to answer inquiries, direct calls accurately, and take detailed messages when necessary.
- Handle front desk duties such as scheduling appointments, maintaining visitor logs, and managing incoming and outgoing correspondence.
- Support office management tasks including filing, data entry, document proofreading, and maintaining organized records.
- Utilize productivity software such as Microsoft Office (Word, Excel) and spreadsheets to prepare reports, update databases, and streamline administrative workflows.
- Assist with calendar management by scheduling meetings and coordinating appointments for staff members.
- Provide customer support by addressing inquiries professionally and ensuring client communication is clear and courteous.
Skills
- Proficiency in computer literacy with strong skills in Microsoft Office Suite (Word, Excel) and familiarity with productivity software.
- Experience with office management tasks such as filing, data entry, and document proofreading.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Strong phone etiquette skills with experience operating multi-line phone systems for effective communication.
- Bilingual abilities are highly valued to serve diverse client needs effectively.
- Technical proficiency in using office equipment like fax machines, scanners, and printers is preferred.
- Demonstrated customer service experience with a focus on professionalism and positive client interactions.
Join us in creating a welcoming atmosphere where organization meets exceptional service! This paid position offers an opportunity to develop your administrative skills while contributing to a vibrant team environment. We value energetic individuals who thrive on helping others and maintaining an efficient office setting.
Pay: $20.00 - $30.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $20 - $30