Dental Office Manager

Responsibilities

• Oversee the daily operations of the dental practice to ensure efficiency and exceptional patient care.
• Lead, coach, and support the Front Office, Dental Assistants, and Hygienists.
• Foster a positive, collaborative, and accountable team culture.
• Manage the daily schedule to maximize provider productivity while delivering an exceptional patient experience.
• Ensure patients receive outstanding service from check-in through check-out.
• Verify insurance benefits, review treatment estimates, discuss financial arrangements, and assist patients with questions regarding their treatment plans.
• Oversee patient accounts, billing, collections, and payment processing.
• Monitor office performance and identify opportunities to improve workflows and operational efficiency.
• Coordinate communication between doctors, hygienists, assistants, and administrative staff to ensure smooth daily operations.
• Assist with hiring, onboarding, training, coaching, and performance management of team members.
• Maintain accurate patient records and ensure compliance with HIPAA and office policies.
• Support practice growth through excellent customer service, patient retention, and operational excellence.
• Handle patient concerns professionally and work to resolve issues in a timely manner.
• Perform other administrative and operational duties as assigned.

Qualifications

• Minimum of 3 years of dental front office experience is required. Candidates without dental front office experience will not be considered.
• Previous dental office leadership or management experience strongly preferred.
• Experience supervising or leading both administrative and clinical teams is preferred.
• Strong knowledge of dental insurance verification, treatment planning, billing, collections, scheduling, and patient financial arrangements.
• Experience with Dentrix (preferred) or other dental practice management software.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask, problem-solve, and prioritize effectively in a fast-paced environment.
• Professional, dependable, and patient-focused.
• Proficiency with Microsoft Office and general computer applications.
• High school diploma or equivalent required.

What We're Looking For

• A positive, hands-on leader who enjoys developing and supporting others.
• Someone who thrives in a collaborative environment and leads by example.
• A proactive problem solver who can keep the practice running efficiently while maintaining an exceptional patient experience.
• A dependable professional with a passion for dentistry, leadership, and delivering outstanding customer service.

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Experience:

• Dental office management: 3 years (Preferred)
• Dental Office: 3 years (Required)

Work Location: In person

Salary : $43,196 - $58,429