Event Sales and Operations Coordinator

ABOUT MICHAELANGELOS

MichaelAngelos Events is a leading hospitality and event furnishings company serving corporate, university, sports hospitality, and social clients throughout Indiana and beyond. Since 1988, we have helped clients create memorable environments through furnishings, custom branding, and intentional event design.

POSITION OVERVIEW

We are seeking an organized, detail-oriented, and proactive Client Services & Operations Coordinator to join our growing team.

This position is ideal for someone looking to build a career in business operations, administration, client service, and the event industry. The role will provide hands-on experience supporting daily business functions, client communication, project coordination, and event planning activities.

Working closely with both the Director of Business Operations and the Director of Event Sales & Client Experience, as wells as other department leaders, this individual will help streamline administrative processes, support client needs, and gain exposure to multiple areas of the business including operations, logistics, event planning, and customer experience.

RESPONSIBILITIES

• Respond to inbound client inquiries via phone, email, and online submissions

• Assist with simple order entry, rental requests, and client communications

• Support proposal preparation, revisions, and administrative documentation

• Maintain accurate CRM records, client files, and project information

• Learn MichaelAngelos inventory, services, systems, and event processes

• Coordinate internal communications and project updates between departments

• Assist with scheduling meetings, site visits, and client appointments

• Support the creation of event planning materials, concept boards, and presentations

• Assist with administrative tasks related to event execution and project management

• Collaborate with operations, logistics, and production teams to ensure smooth event delivery

• Provide exceptional customer service throughout the client experience

• Assist with onsite events and event preparation as needed

• Support various business operations projects and process improvement initiatives

QUALIFICATIONS

• High school diploma or equivalent required

• Associate or bachelor’s degree preferred but not required

• Strong organizational skills and attention to detail

• Excellent written and verbal communication skills

• Positive attitude and willingness to learn

• Comfortable communicating with clients by phone, email, and in person

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Basic computer proficiency including Microsoft Office and Google Workspace

• Experience with Canva, CRM software, event planning, or administrative support is a plus but not required

• Valid driver’s license and reliable transportation

BENEFITS

• Competitive salary of $45,000-$50,000

• Performance bonus opportunities

• Health, dental, and vision insurance

• Retirement plan

• Paid vacation and holidays

• Professional development and growth opportunities

• Exposure to business operations, client services, and event management

SCHEDULE

Primarily Monday-Friday business hours with occasional evening and weekend event support as needed.

WHY JOIN MICHAELANGELOS?

This is an opportunity to learn the event and hospitality industry from the inside out while gaining valuable experience in business operations, client services, and event execution. You'll work alongside an experienced team, contribute to high-profile events, and develop a broad understanding of how a successful event company operates. If you're organized, eager to learn, and excited about supporting memorable experiences, we'd love to hear from you.