What are the responsibilities and job description for the Landscape Maintenance Account Manager position at Michaelangelo's Sustainable Landscape and Design Group?
Our Mission
We believe outdoor spaces have the power to inspire, connect, and restore. Our mission is to create and maintain landscapes that look beautiful year-round while enhancing the lives of the people who enjoy them. From corporate campuses to luxury residential communities, we partner with clients to bring their vision to life—sustainably, creatively, and with unmatched attention to detail.
The Impact You'll Make
As our Landscape Maintenance Account Manager, you'll be the trusted partner and primary point of contact for our clients, ensuring their properties are not just maintained, but elevated. You'll oversee crews, manage schedules, and anticipate seasonal needs—all while building strong relationships that turn first-time customers into long-term partners. Your work will directly shape the beauty, health, and value of landscapes across our portfolio.
What You'll Do
- Serve as the main liaison for a portfolio of commercial and residential maintenance accounts, ensuring client satisfaction and retention.
- Conduct regular site visits to assess quality, identify enhancements, and address issues proactively before they become problems.
- Coordinate with crew leaders to ensure work is completed on time, on budget, and to our high standards.
- Directly supervise crews, ensuring efficiency during morning dispatch and end-of-day returns.
- Monitor budgets, track labor and materials, and ensure profitability for each account.
- Train and mentor team members on best practices, safety protocols, and customer service excellence.
What You'll Bring
- 3 years of experience in landscape maintenance management or a related field.
- Strong knowledge of horticulture, turf management, irrigation systems, and seasonal plant care.
- Proven ability to manage multiple accounts and teams simultaneously.
- Excellent communication and relationship-building skills—you know how to make clients feel heard and valued.
- Proficiency with scheduling software, CRM tools, and basic budgeting.
- A valid driver's license and a commitment to safety.
Why You'll Love It Here
- A supportive, team-oriented culture where your ideas are valued and your growth is encouraged.
- Competitive salary plus performance-based bonuses.
- Company vehicle and fuel card for work-related travel.
- Paid time off and holidays so you can recharge.
- Ongoing professional development, including horticulture certifications and leadership training.
- The satisfaction of seeing your work transform properties and delight clients.
We are an equal opportunity employer and celebrate diversity. We welcome applicants from all backgrounds and experiences.
Join Us
If you're ready to lead with expertise, build lasting client relationships, and take pride in landscapes that make a difference, we'd love to hear from you. Send us your resume along with a brief note about a project or property you've managed that you're especially proud of.
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- Health insurance
- Paid jury duty
- Paid time off
- Relocation assistance
- Retirement plan
Work Location: In person
Salary : $50,000 - $75,000