What are the responsibilities and job description for the Sales Assistant - Woodfield Mall position at Michael Kors?
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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MAIN JOB OBJECTIVE
To support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for the customers.
ESSENTIAL JOB RESPONSIBILITIES
SALES SUPPORT
Replenish merchandise on the sales floor
Perform stock checks for customers and in support of sales associates
Assist with merchandise floor moves and other visual tasks
Process POS transactions accurately and efficiently
Comply with all sales related policies and procedures
CUSTOMER SERVICE
Greet each customer in a warm and friendly manner
Interact with customers as they enter the store
Respond to customer's questions quickly and accurately
Determine customer's needs and direct them to the appropriate sales associate
Assist the sales associates in resolving all client problems and complaints as needed
Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
Provide the highest level of customer service to each customer
OPERATIONS
Keep sales floor and merchandise neat, organized and stocked
Unpack, hang/fold merchandise, and secure security tags when needed
Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
Adhere to work schedule, inclusive of time and attendance
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The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
Compensation Range:
Local Minimum Wage up to 16.25 USD