Medical Receptionist

Job Summary
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clerical tasks. Your energetic approach will help create a welcoming environment, streamline office operations, and ensure accurate documentation. The ideal candidate is highly organized, proficient with electronic health record (EHR) systems, and passionate about delivering outstanding patient care through efficient front desk management.

Responsibilities

• Greet patients warmly, verify their insurance information, and assist with appointment scheduling using systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Experience with Athenahealth is beneficial
• Manage multi-line phone systems with professional phone etiquette, handling inquiries, appointment requests, and follow-up calls promptly.
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate insurance information entry and updates in EHR systems.
• Collect and process payments, perform medical billing tasks including prior authorizations, ICD-9/10 coding, and ensure proper documentation review for billing accuracy.
• Maintain organized medical records and files in compliance with HIPAA regulations to protect patient confidentiality.
• Assist with medical administrative support such as intake procedures, appointment confirmations, and care plan documentation.
• Support clinic operations by managing front desk activities like filing, faxing, data entry (including 10 key typing), and managing office supplies using Microsoft Office tools.

Skills

• Proven experience in medical office as a medical receptionist within a clinical or dental setting.
• Strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix or Athenahealth.
• Familiarity with medical terminology, ICD-9/10 coding, CPT coding, and medical billing procedures.
• Excellent customer service skills with the ability to handle patient inquiries professionally and compassionately.
• Bilingual abilities are required to serve diverse patient populations effectively.
• Proficiency in computer skills including Microsoft Office Suite; experience with multi-line phone systems preferred.
• Ability to review documentation accurately while maintaining attention to detail in fast-paced environments.
• Knowledge of HIPAA compliance standards to ensure patient privacy and data security at all times. Join our team where your energy makes a difference! We value proactive individuals who thrive on helping others and improving healthcare experiences through efficient office management. This paid position offers an opportunity to develop your skills in a supportive environment dedicated to excellence in patient care.

Pay: $21.00 - $23.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person

Salary : $21 - $23