What are the responsibilities and job description for the Host/Hostess position at Mias bakery?
Mia’s Bakery is looking for a friendly, polished, and highly organized Hostess to manage guest flow and set the tone for excellent customer service. This is a fast-paced, front-facing role—you’ll be the first impression for every customer who walks through our doors.
We do not accept reservations, so managing the waitlist and seating flow is key. This isn’t a “stand and greet” role — it requires confidence, awareness, and strong communication with both customers and staff.
Responsibilities:
Greet every guest warmly and professionally
Manage waitlists and table turnover without a reservation system
Communicate estimated wait times accurately and calmly
Maintain clear communication with servers, runners, and supervisors
Handle high-traffic weekends and holiday crowds with grace
Keep entrance area clean and organized
Assist with packaging takeout orders and answering phones when needed
Requirements:
Must be composed, articulate, and confident in a busy environment
Excellent verbal communication and people skills
Able to work weekends, holidays, and early shifts as required
Professional appearance and demeanor
Must be able to work Weekends and Holidays including Thanksgiving, Christmas, and New Years
Bilingual (English/Spanish) is a plus
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Ability to Commute:
- Brooklyn, NY 11201 (Required)
Ability to Relocate:
- Brooklyn, NY 11201: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $18