What are the responsibilities and job description for the Assistant Manager position at Mias bakery?
Assistant Manager – Mia’s Bakery Upper East Side
About Us:
Mia’s Bakery is a busy, high-volume bakery known for exceptional cakes, pastries, and desserts made fresh daily. We take pride in our quality, service, and attention to detail — and we’re looking for a strong, hands-on Assistant Manager to help lead our team.
Position Summary:
We’re seeking a reliable, organized, and energetic Assistant Manager to support daily operations, ensure smooth service flow, and maintain our brand standards. The right candidate will be both people-focused and process-driven — able to manage staff, resolve issues quickly, and keep the front of house running efficiently.
Responsibilities:
- Supervise daily operations to ensure quality, cleanliness, and efficiency.
- Support and train staff on service, product knowledge, and presentation.
- Handle customer concerns with professionalism and urgency.
- Assist with scheduling, inventory, and order management.
- Communicate with kitchen, delivery, and counter teams to ensure seamless coordination.
- Help implement company policies and maintain operational standards.
- Step in as needed on the floor — this is a hands-on role.
Requirements:
- Minimum 2 years of experience in food service or hospitality management.
- Strong leadership and communication skills.
- Comfortable working in a fast-paced, high-volume environment.
- Availability for weekends and holidays (rotating schedule).
- Basic computer skills (POS, spreadsheets, inventory systems).
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
Work Location: In person
Salary : $75,000 - $80,000