What are the responsibilities and job description for the Representative, Membership Sales position at Miami Marlins?
Position Summary:
You've been competitive your entire life, and the sense of accomplishment from achieving your goals drives you. You're a dedicated worker who isn't afraid to wake up early, and when faced with a challenge, you feel energized. Above all, you want a career that offers growth opportunities and the chance to continuously develop.
The Miami Marlins Mission is “To Champion a winning culture with one goal in mind: Sustainable Success.” We cultivate a culture where we are fierce competitors, bold innovators, unwavering teammates and forward thinkers. Although this is a highly competitive environment, we work together to achieve success, supporting one another in reaching and surpassing both personal and departmental revenue goals, with career growth as the ultimate objective.
Position Summary:
The Membership Sales Representative position is an entry-level sales position within a one-year Inside Sales training and development program. In this fast-paced sales environment, expert sales leaders will be coaching you, allowing you to acquire hands on experience with our ticket programs as well as assist with gameday responsibilities and sales support to our Ticket Sales & Service team members.
Essential Functions:
• Sell new full season memberships, partial season memberships, group tickets and luxury suites
• Meet or exceed annual sales goals
• Meet or exceed daily activity metrics through a variety of communication channels, including outbound calls per day and face to face meeting at the ballpark, prospect location, or teleconferencing software.
• Proactively seek new leads through referrals, networking, and prospecting businesses
• Meet with prospective ticket buyers at sales prospecting event
• Attend networking events in the community to generate new business prospects
• Maintain accurate and detailed records of all current clients and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
Qualifications & Requirements:
• Bachelor’s degree from an accredited college or university
• Strong organizational, time-management, verbal and written communication, and problem-solving skills
• Ability to function in a fast-paced environment, handle multiple projects simultaneously and adhere to deadlines
• Coachable and possess a positive attitude
• Comfortable making cold calls on the phone
• Ability to maintain a flexible work schedule (holidays, weekends, evenings)
• Comfortable making face to face sales presentations
• Highly self-motivated and have a desire to excel in sales
• Deliver exemplary customer service
Suggested Education & Experience Guidelines:
• Proficient computer skills including Microsoft Office
• Experience with Tickets.com, ProVenue (ticketing system) and Microsoft Dynamics 365 a plus
• Bilingual (English/Spanish) a plus
The Membership Sales Representative position is an entry-level sales position within a one-year Inside Sales training and development program. In this fast-paced sales environment, expert sales leaders will be coaching you, allowing you to acquire hands on experience with our ticket programs as well as assist with gameday responsibilities and sales support to our Ticket Sales & Service team members.
Essential Functions:
• Sell new full season memberships, partial season memberships, group tickets and luxury suites
• Meet or exceed annual sales goals
• Meet or exceed daily activity metrics through a variety of communication channels, including outbound calls per day and face to face meeting at the ballpark, prospect location, or teleconferencing software.
• Proactively seek new leads through referrals, networking, and prospecting businesses
• Meet with prospective ticket buyers at sales prospecting event
• Attend networking events in the community to generate new business prospects
• Maintain accurate and detailed records of all current clients and prospects with our CRM system
• Provide excellent customer service to prospects and current clients over the phone and at games
Qualifications & Requirements:
• Bachelor’s degree from an accredited college or university
• Strong organizational, time-management, verbal and written communication, and problem-solving skills
• Ability to function in a fast-paced environment, handle multiple projects simultaneously and adhere to deadlines
• Coachable and possess a positive attitude
• Comfortable making cold calls on the phone
• Ability to maintain a flexible work schedule (holidays, weekends, evenings)
• Comfortable making face to face sales presentations
• Highly self-motivated and have a desire to excel in sales
• Deliver exemplary customer service
Suggested Education & Experience Guidelines:
• Proficient computer skills including Microsoft Office
• Experience with Tickets.com, ProVenue (ticketing system) and Microsoft Dynamics 365 a plus
• Bilingual (English/Spanish) a plus
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.