What are the responsibilities and job description for the Coordinator, Benefits position at Miami Marlins?
Position Summary:
The Temporary Benefits Coordinator supports the administration of employee benefits programs within a complex, multi vendor environment. This role is responsible for benefits data integrity, system file feeds, open enrollment execution, and employee onboarding support. The position plays a critical role in stabilizing and improving benefits operations through data cleanup, process execution, and system connectivity.
Essential Functions:
Benefits Administration
- Administers employee benefits programs including enrollments, changes, and terminations
- Ensures accurate processing of benefits transactions across HRIS, payroll, and vendor systems
- Responds to employee inquiries and resolves benefits related issues
Data Integrity and Cleanup
- Conducts audits of benefits data across multiple systems and vendors
- Identifies discrepancies and executes data cleanup to ensure alignment and accuracy
- Maintains documentation and audit trails for compliance and reporting
- Executes structured data cleanup and reconciliation efforts to restore accuracy and alignment across systems
File Feeds and Systems Management
- Maintain ongoing enrollment transactions while working with HR leadership to build, test, and maintain benefits eligibility and enrollment file feeds.
- Monitors file transmissions and proactively resolves errors in a timely manner
- Partners with vendors and internal teams to troubleshoot integration issues
- Documents file layouts, processes, and ongoing maintenance requirements
Open Enrollment Planning and Execution
- Supports planning and execution of open enrollment for all benefit programs and employee groups
- Coordinates timelines, system setup, and data validation for open enrollment readiness
- Assists with employee communications, materials, and enrollment support during the open enrollment period
- Ensures accurate processing and reconciliation of elections post enrollment
Benefits Environment Complexity
- Supports multiple employee populations with distinct benefit structures and eligibility rules
- Coordinates across multiple benefit providers, including internal plans, MLB group programs, and international offerings
- Manages global benefit considerations, including coverage for employees traveling internationally (e.g., BCBS Global Core)
- Navigates varying enrollment processes, timelines, and system limitations across plans
Employee Onboarding and Education
- Facilitates benefits orientation sessions for new hires
- Supports onboarding by ensuring timely and accurate benefits enrollment
- Provides clear and consistent communication regarding benefits offerings
Process Execution and Improvement
- Executes established benefits processes while identifying gaps or inefficiencies
- Recommends improvements to enhance accuracy, scalability, and user experience
Qualifications & Requirements:
- 5 to 10 years of experience in benefits administration or HR operations
- Experience working in a complex benefits environment with multiple vendors preferred
- Strong attention to detail and data accuracy
- Experience with UKG and benefits file feeds highly preferred
- Ability to manage sensitive information with confidentiality
- Strong organizational and problem-solving skills
Working Conditions
- Temporary assignment
- Work environment and schedule based on business needs
Physical Requirements
- Prolonged periods of working on a computer
- Ability to communicate effectively in person and virtually
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.