What are the responsibilities and job description for the AI Workflow & Automation Specialist position at Miami Marlins?
Overview
The Miami Marlins are building AI capabilities across the organization and looking for an AI Workflow & Automation Specialist to help drive that transformation. This role focuses on improving productivity, streamlining workflows, and enhancing decision-making by applying AI within day-to-day business processes.
This is a hands-on role for someone who can take defined priorities and insights, translate them into clear requirements, and deliver practical solutions—balancing structured execution with rapid iteration.
Key Responsibilities
- Partner with business teams to refine workflows, validate requirements, and implement solutions aligned to defined priorities
- Translate existing and undiscovered observations and strategic direction into clear, actionable requirements and working solutions
- Rapidly design and implement AI-enabled solutions to solve real business problems
- Integrate AI capabilities into existing systems (Salesforce and Notion required; other platforms as needed)
- Develop scalable workflows, prompt frameworks, and lightweight automations
- Support sales and revenue functions through AI-driven insights (pipeline visibility, reporting, forecasting support)
- Enable cross-system data access by surfacing insights across multiple platforms
- Operate with a test-and-learn mindset—iterating quickly once aligned on requirements
- Drive adoption by training and supporting teams in applying AI within their daily work
Qualifications
- Minimum 5 years of experience in enterprise systems analysis, workflow optimization, systems integration, and operational process improvement within complex business environments.
- Additionally, candidates should possess at least 5 years of hands-on experience applying AI, automation, and intelligent business technologies to improve enterprise workflows, reporting, decision-making, and operational efficiency.
- Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or related field (practical experience strongly valued)
- Hands-on experience with AI tools (e.g., OpenAI, Claude, Gemini, Copilot)
- Experience with Salesforce and Notion required
- Strong understanding of APIs, data structures, and system integrations
- Ability to translate business context into clear requirements and executable solutions
- Bias toward execution with strong problem-solving skills
- Ability to balance structured thinking with rapid iteration
- Strong communication skills and ability to work cross-functionally
What Success Looks Like
- Reduction in manual workflows and repetitive tasks across departments
- Increased adoption of AI capabilities within Salesforce, Notion, and other core systems
- Improved visibility into business data and faster access to insights
- Delivery of scalable, practical AI-driven workflows that drive measurable impact
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.