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Case Manager for Seniors

Miami Lighthouse for the Blind and Visually Impaired
Miami, FL Full Time
POSTED ON 10/20/2026
AVAILABLE BEFORE 2/16/2027

Miami Lighthouse for the Blind is Florida's largest and oldest not-for-profit organization serving the needs of the blind and visually impaired. Through education, training, research and vision enhancement, Miami Lighthouse provides hope, confidence, and independence to people of all ages, transforming the lives of over 90,000 blind and visually impaired people annually, from babies to seniors, and their families. Our programs' impact is statewide, national, and international.

Miami Lighthouse is proud to provide one of the most comprehensive benefits programs in the not-for-profit industry. Our benefits package includes life insurance, accident insurance and long term disability at no cost to our employees; voluntary benefits, including health insurance with Aetna for which Miami Lighthouse subsidizes a significant portion of the premium, dental, vision, short term disability and supplemental insurance; generous employer funded 401(k); and above average paid days off.

Position Summary: This position carries the major responsibilities for conducting assessments of clients to identify emotional, social, family, medical, financial and environmental factors affecting client’s goals and training and set up appropriate MLB services and/or referrals to achieve goals.

The social worker will be responsible for maintaining accurate documentation of case management services in the AWARE, Apricot and other databases as needed. This position will manage matters of significance making professionalism and confidentiality critical requirements of performance in carrying out duties.

Essential Duties and Responsibilities include the following, but not limited to:

  • Oversees the development and implementation of policy and procedures for the Social Services Department.
  • Performs Social Services administrative responsibilities by monitoring and analyzing work methods, scheduling and staffing, and recommends changes as appropriate.
  • Responsible for maintaining accurate documentation of case management services in the AWARE, Apricot and other databases as needed, including monitoring of clients plan of services, units, and mandatory number of Case Notes and Actual Services Reports required for VR and IL clients.
  • Conducts staff meetings and prepares the notes for these meetings.
  • Involved with contracts from DBS and Alliance for aging contract, and AWARE documentation.
  • Informs and directs assigned staff regarding needs, recommendations and changes in the department determined by administration.
  • Provides assessments of clients to identify emotional, social, family, medical, financial and environmental factors affecting client’s goals and training.
  • Develops client schedules with sensitivity for maximizing units of service.
  • Works with members of the client's family, helping them to understand and support the client's program of service.
  • Provides education to clients and families around issues related to diagnosis, training, and/or life situations.
  • Initiates referrals to appropriate social agencies when the need is identified and the client agrees.
  • Maintains working knowledge of and liaison with community agencies and resources.
  • Develops and supports community outreach groups, including support groups.
  • Provides individual and group counseling sessions for clients and home visits to assist clients in making an adjustment to blindness and concomitant life changes.
  • Responsible for case management outreach (internal/external).
  • Maintains a working knowledge of relevant medical/legal issues that impact clients while maintaining HIPAA compliance.
  • Collaborates with other departments, directors and other staff personnel to identify goals and objectives of programs and activities.
  • Remains current on latest trends in service to people who are blind and communicate finding to staff.
  • Collects relevant and significant social data from clients and prepares a brief social summary.
  • Completes relevant forms and reports as required.
  • Participate in departmental and agency quality improvement efforts.
  • Liaison with Special Transportation Services.
  • Provides support group to Senior Group and Health Activities (SGA).
  • Performs other duties as assigned.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Education:

  • Master's (Required)

Experience:

  • social work: 2 years (Required)
  • gerontology field: 1 year (Required)

Language:

  • English (Required)
  • Spanish (Required)

Location:

  • Miami, FL 33130 (Required)

Work Location: In person

Salary : $55,000 - $65,000

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