What are the responsibilities and job description for the Manager, Event Production position at Miami Dolphins and Hard Rock Stadium?
Department: Events & Entertainment
Direct Supervisor: Director, Event Presentation
Status: Full-time
Summary:
The Event Production Manager is responsible for overseeing the operational management, implementation, quality control, and delivery of all production content and digital assets across Hard Rock Stadium and its affiliated properties. This role serves as the primary liaison between internal departments, external vendors, and production stakeholders to ensure all content is received, organized, loaded, tested, and executed accurately for events throughout the campus.
The Event Production Manager manages the content and asset management process for the Precision Drive Club and Miami Open with a supporting role for Miami Dolphins and Formula 1 Crypto.com Miami Grand Prix. This position is responsible for maintaining production systems, managing software platforms and licenses, coordinating testing and verification procedures, and ensuring all content meets operational and brand standards prior to live execution.
Additionally, this role serves as the lead Event Production representative for Precision Drive Club (PDC) and is responsible for delivering a best-in-class member experience through operational oversight of production systems, control room management, event execution, and content archival workflows.
Location:
Content & Asset Operations
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.
Direct Supervisor: Director, Event Presentation
Status: Full-time
Summary:
The Event Production Manager is responsible for overseeing the operational management, implementation, quality control, and delivery of all production content and digital assets across Hard Rock Stadium and its affiliated properties. This role serves as the primary liaison between internal departments, external vendors, and production stakeholders to ensure all content is received, organized, loaded, tested, and executed accurately for events throughout the campus.
The Event Production Manager manages the content and asset management process for the Precision Drive Club and Miami Open with a supporting role for Miami Dolphins and Formula 1 Crypto.com Miami Grand Prix. This position is responsible for maintaining production systems, managing software platforms and licenses, coordinating testing and verification procedures, and ensuring all content meets operational and brand standards prior to live execution.
Additionally, this role serves as the lead Event Production representative for Precision Drive Club (PDC) and is responsible for delivering a best-in-class member experience through operational oversight of production systems, control room management, event execution, and content archival workflows.
Location:
- This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Content & Asset Operations
- Serve as the primary manager of the content and asset workflow for all assigned events and productions.
- Coordinate with internal departments to receive, organize, verify, schedule, and execute content requests.
- Manage relationships with external vendors and event partners to ensure all content assets are delivered in the correct format and within required timelines.
- Load, schedule, test, troubleshoot, and verify content across all venue display and production systems.
- Establish and manage content testing schedules to ensure quality control standards are met prior to event execution.
- Verify accuracy of all video, graphic, sponsor, promotional, and informational content before live deployment.
- Maintain organized asset storage, server management, file structures, and archival processes.
- Serve as the lead Event Production Manager for all Precision Drive Club events.
- Manage event-day control room operations and coordinate with the Precision Drive Club team to ensure all production systems perform at the highest level.
- Oversee the operation and functionality of systems responsible for capturing participant driving footage, timing data, and event deliverables.
- Troubleshoot and resolve production technology issues affecting the member experience.
- Ensure all driver footage, event recordings, timing data, and related digital assets are properly uploaded, organized, and archived to designated servers and storage locations immediately following each event.
- Maintain strict same-day completion standards for all Precision Drive Club content uploads and archival requirements.
- Coordinate with vendors, instructors, and event operations personnel to deliver a premium member experience.
- Manage and maintain production software licenses, subscriptions, and support agreements.
- Oversee budgeting, purchasing, renewal tracking, and payment processing for all assigned production systems and software platforms.
- Support and administer platforms including but not limited to:
- Game Scripting Software Vendors
- Royalty Free Music Vendors
- 3rd Party Technology Vendors
- Collaborate with Broadcast Operations, Information Technology, and Event Production leadership to maintain venue production standards and system reliability.
- Assist with equipment lifecycle planning, maintenance scheduling, and operational upgrades.
- Support live event operations across Hard Rock Stadium and affiliated properties.
- Serve as a production resource for third-party events and internal productions.
- Assist with control room operations, system troubleshooting, and production execution as needed.
- Maintain operational readiness of venue production technology and content systems.
- Ensure production workflows support consistent execution across all events and business units.
- Bachelors or Associates degree in Broadcasting, Communications, PR, Graphic Design or substantial experience in creative content and/or the ROSS Xpression & Tessera systems, Dakronics Show Control, and Click Effects
- Video routing and control room signal flow knowledge
- 2 years’ experience in a control room environment (preferably sports or related entity)
- Strong knowledge of file management systems, servers, and external vendors
- Experience coordinating cross-functional teams and external vendors
- Collaborative, innovative, passionate, results-oriented person
- Ability to prioritize, mediate and cope with rapid change and be comfortable with problem solving while maintaining calm under pressure
- Excellent written and verbal communication skills
- Knowledge of the Adobe Creative Suite (particularly Adobe After Effects, Photoshop, Illustrator & InDesign)
- Medical, dental, and vision insurance
- Life insurance (including voluntary coverage for spouses and children)
- Long term disability insurance
- Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
- Employee gym, subsidized lunch program, and discounts on a variety of products and services
- 401k, Paid time off (PTO), and company holidays
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.