What are the responsibilities and job description for the Museum Sales Manager position at Miami Dade College?
Job Details
Position Overview
The Museum Sales Manager leads, implements and manages a wide range of revenue generating initiatives for the Freedom Tower. The position strengthens connections between visitor services, exhibitions, programming and the gift shop to create cohesive and engaging visitor experience. The position collaborates across departments, engages with students and the broader community, and develops strategies to achieve and report on revenue goals. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College’s District Board of Trustees.
What you will be doing
- Works closely with Executive Director/Chief Curator to formulate a strategic vision for revenue goals
- Develops, implements and manages innovative approaches to ticket sales, membership, and gift shop experience
- Develops knowledge of all ticketing platforms functions, generates performance reports, and provides recommendations to improve operational efficiency
- Facilitates strategic partnerships among academic departments, student organizations, and external partners, including local and regional organizations, communities, and institutions
- Engages weekly in visitor services operations to support and enhance the overall guest experience
- Assists with budget planning, adhering to program budget and maintaining accurate financial records
- Supervises the hiring and management of part-time personnel and interns that support the visitor experience
- Offers tours and schedules tours as needed
- Researches and identifies funding opportunities
- Develops and implements evaluation tools to analyze the outcomes of the visitor experience
- Performs other duties as assigned
What you need to succeed
- Master’s degree from a regionally accredited institution in Retail Management, Business, Marketing or related field and two (2) years of experience in retail management experience, ideally within a museum, cultural, or visitor attraction setting or; Bachelor’s degree from a regionally accredited institution in Retail Management, Business, Marketing or related field and six (6) years of experience in museum, management or equivalent experience
- All degrees must be from a regionally accredited institution
- Knowledge and understanding of College organization, goals and objectives, and policies and procedures
- Knowledge of budget and fiscal responsibility, financial reporting
- Basic knowledge of Miami history and arts-related formats
- Knowledge of best practices for customer service
- Strong organizational skills and the ability to prioritize multiple projects and meet deadlines
- Ability to work a flexible schedule that may include evening and weekend assignments
- Proficiency in Microsoft office software and specific computer programs related to area of responsibility
- Knowledge and experience using websites, social media and other marketing outreach tools
- Ability to have a global perspective and apply innovative approaches in a museum setting
- Ability to resolve problems using independent judgment and critical thinking, collect data, establish facts and draw valid conclusions
- Ability to display initiative, provide creative solutions, and utilize diplomatic skills with minimal supervision
- Possess strong interpersonal skills and ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
- Ability to work well with students, faculty and staff
Additional Requirements
The final candidate is to successfully complete a background screening and reference check process.
Salary : $62,772 - $78,465