What are the responsibilities and job description for the Human Resources Administrative Assistant and Front Desk Receptionist position at Miami County Board of Developmental Disabilities?
Job Opportunity:
Human Resource Assistant/Front Desk Receptionist
POSTING DATE: 08/03/2026 – Until Filled
POSITION & PROGRAM: HR Assistant - Human Resources/Front Desk
POSITION SUMMARY:
The focus of this role is to provide administrative support to all departments at Miami County Board of Developmental Disabilities (MCBDD) with a focus on the Human Resources department and managing the front reception desk.
As an employee of MCBDD, the job incumbent shall comply with all Board policies, and shall demonstrate respect for, support the dignity of, and observe the rights of all individuals served by the Board and demonstrate sensitivity to diverse beliefs, cultures, values and family structures.
QUALIFICATIONS:
· High school diploma or GED required; post-secondary coursework in business administration, human resources, or related field preferred.
· One (1) year of experience in clerical, administrative, or HR support roles.
· Demonstrated professionalism and high-level customer service skills
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and ability to manage digital records and systems.
· Strong written and verbal communication skills.
· Ability to maintain strict confidentiality and comply with privacy laws and agency policies.
· Strong organizational skills with attention to detail and accuracy.
· Ability to handle multiple priorities, take initiative, and work independently or collaboratively in a team setting.
· Regular and predictable attendance is required.
· Must abide by Miami County Board of Developmental Disabilities Code of Conduct and adopted values
· Ability to pass a BCI/FBI background check, Abuser Registry check, and pre-employment drug screen.
· Possess and maintain a valid Ohio driver’s license, with fewer than five (5) points, and the ability to drive to agency locations as needed per policy.
DUTIES:
Customer Service and Front Desk Coverage
Serve as the agency’s primary receptionist, greeting and directing visitors, answering multi-line phones and responding to general inquiries with professionalism and confidentiality; Ensure that all who enter the building feel welcomed, respected and supported
Administrative and Clerical Support
Maintain and organize employee personnel files and records; Assist with processing new hire paperwork, benefits documentation, and employee changes; Track required employee certifications and training records and send out reminders; Maintain confidentiality and security of HR data and sensitive personnel information
Recruitment and Onboarding
Post job openings across platforms as directed; track postings and close-outs; Schedule candidate interviews, assemble interview packets, and follow up with applicants; Prepare onboarding packets and assist in new hire orientation logistics
Benefits and Leave Support
Distribute and collect benefit enrollment/change forms and follow up on missing documentation; Process invoices; Assist employees with basic benefits or leave questions; Track and log benefit and leave documentation to support audits and compliance processes.
HOURS: Monday – Friday 8:00 a.m. – 4:00 p.m. additional hours may be required
SALARY: $15.58 - $22.26 an hour based on experience
FLSA: Non-exempt
BENEFITS: Medical, Dental, Vision, OPERS Retirement, Life Insurance, Vacation, Sick, Personal, Holidays including your Birthday, Flexible Schedule, Professional Development and Tuition Reimbursement
TO APPLY: Please submit applications/resumes
Email careers@miamicountydd.org
US Mail/Hand Delivery 1625 Troy Sidney Road, Troy, OH 45373
Fax 937.332.3490
A MCBDD application must be completed
Applications are located at https://www.miamicountydd.org/join-us
MCBDD does not discriminate in provision of services or employment on the basis of race, religion, color, national origin, gender (including pregnancy or gender identity), sexual orientation, age, veteran status, disability or any other basis covered by appropriate law.
Job Type: Full-time
Pay: $15.58 - $22.26 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $16 - $22