What are the responsibilities and job description for the Medical Receptionist position at MIAMI BEACH PEDIATRICS?
About Us:
Miami Beach Pediatric Center for Integrative Medicine is hiring a REFERRAL COORDINATOR/ FRONT DESK person. We are committed to supporting our patients and their families through compassionate service and personalized healthcare.
Position Summary:
We are seeking a friendly, organized, and professional Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients that need referrals to specialists , managing appointments, patient registration, and providing excellent customer service to ensure a smooth and welcoming experience.
Key Responsibilities:
- Manage referrals and coordinate with insurance companies
- Answer and direct phone calls calmly and in a friendly efficient manner
- Register patients and collect necessary details at check-in
- Schedule and confirm patient appointments
- Verify insurance coverage and benefits
- Collect copays, deductibles, and outstanding balances
- Assist with patient records management and documentation
- Provide excellent customer service and address patient inquiries
- Ensure the reception area is tidy and welcoming
- Support other front desk or administrative tasks as needed Qualifications:
- Previous experience as a medical receptionist or in a healthcare setting preferred
- Knowledge of insurance verification, copay collection, and referrals
- Excellent communication and organizational skills
- Proficient in electronic health records (EHR) systems (we have ATHENA) and Microsoft Office
- Ability to multitask and work well under pressure
- Friendly, professional demeanor, and a team player
- Knowledge of pediatric services and integrative medicine a plus
Job Type: Full-time
Pay: $36,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Paid orientation
- Paid sick time
- Paid time off
Application Question(s):
- Which electronic medical records (EMR) systems have you used previously? Do you have experience handling confidential patient information (HIPAA compliance)?
Ability to Commute:
- Miami Beach, FL 33140 (Required)
Work Location: In person
Salary : $36,000 - $42,000