What are the responsibilities and job description for the Client Relations Associate position at MIA TOURIST CENTER?
Join Our Team at MIA Tourist Center – Where Every Client Journey Matters!
MIA Tourist Center is a leading hub for travelers seeking seamless experiences, expert guidance, and exceptional service. We’re looking for a Client Relations Associate who loves connecting with people and creating unforgettable travel experiences. If you thrive in a fast-paced environment, enjoy helping others, and want to grow your career in the travel and tourism industry, this is the perfect opportunity for you!
What You’ll Do
- Be the first point of contact for clients, providing friendly, professional assistance in-person, over the phone, and via email.
- Assist travelers with inquiries, bookings, reservations, and service options.
- Resolve client concerns quickly and efficiently, ensuring every interaction exceeds expectations.
- Maintain accurate client records, process requests, and handle documentation with attention to detail.
- Collaborate with internal teams to deliver smooth, seamless service experiences.
- Promote MIA Tourist Center’s services, packages, and special offers.
- Foster a welcoming and positive atmosphere that reflects the high standards of our center.
What We’re Looking For
- Excellent communication and interpersonal skills.
- Prior customer service experience (travel, hospitality, or tourism industry preferred).
- Ability to multitask, stay organized, and perform in a fast-paced environment.
- Positive, enthusiastic attitude and a genuine passion for helping people.
- Basic computer skills and familiarity with customer management systems.
Why You’ll Love Working With Us
- Competitive Pay – Rewarding your hard work and dedication.
- Paid Time Off & Holiday Pay – Enjoy work-life balance.
- Exclusive Employee Discounts on Travel Services – Explore the world at a better price!
- Professional Growth & Training Opportunities – Advance your career in travel and tourism.
- Supportive, Friendly Team Environment – Work alongside a team that values collaboration and positivity.
- Prime Location in Miami’s Vibrant Tourism Scene – Be at the heart of the action!
How to Apply
Ready to make a difference in the world of travel and join a team that values service, teamwork, and growth? Apply today and start your journey with MIA Tourist Center!
Job Type: Full-time
Pay: $18.70 - $22.34 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Vision insurance
Work Location: On the road
Salary : $19 - $22