What are the responsibilities and job description for the Sales Associate/Social Media Assistant position at Mia’s Vibrant Style with Spirit llc?
We‘re a small women’s clothing and home decor Boutique looking for an in-shop Sales Associate and Social Media assistant who can provide excellent customer service & sales skills in a positive, team-oriented environment. Social media assistance -photography/posting, strategy, scheduling/planning and outreach for growth of our target audience is a crucial part of this job. Assisting in development, promotion, and maintenance of our website and fulfillment of online orders are other responsibilities. Marketing and helping at events, posting our emails and newsletter, and creation of graphics are also important parts of this job. Since we’re a small boutique, helping the Manager with all other shop duties is required. Candidates with strong communication skills who can make customers feel welcome in our shop will stand out.A positive attitude, ability to work in a team, and a desire to create a special experience for our customers will make you successful in this role. Personal styling experience would be a plus! Ultimately you will contribute to the store’s profitability as a sales associate. Boutique hours are Tuesday thru Sunday. This position is part time approximately 15-20 hours a week Friday-Sunday. Participation at onsite and off-site events that may be outside of regular hours is required. Please note: THIS IS NOT A REMOTE POSITION. Potentially this position could turn into full time for the right candidate as the company grows.
Responsibilities
- Greet and direct customers
- Accurate information intake (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Cross-sell & reference products and services
- Ensure racks are fully stocked, inventory duties
- Manage returns of merchandise
- Coordinate with the Manager and team to provide excellent customer service (especially during peak times) and assist with anything needed in the shop
- Inform customers about discounts and special offers
- Provide customer feedback to upper management
- Stay up-to-date with new products/services
- Assist with social media photography, content creation, and outreach to our customer base
- Email marketing
- Assist with website promotion, SEO, maintenance
- Fulfillment of website orders
- Maintain shop cleanliness
- Maintain compliance of all current COVID-19 requirements as determined by Management
Skills
- Inventory intake
- Marketing online & offline
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts, weekends are a must
- High school diploma
- Stylist or personal shopper experience preferred
- Creative go-getter who works well alone & in a team environment
Job Type: Part-time
Pay: $19.00 - $21.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Experience:
- retail: 1 year (Preferred)
Work Location: In person
Salary : $19 - $21