Phone Banker

THE ORGANIZATION: Mi Familia Vota (MFV) and Mi Familia en Acción (MFA) are national Latino-led civic engagement organizations working year-round to strengthen democracy and empower our communities.

MFA, a 501(c)(3), focuses on nonpartisan programs such as citizenship, voter registration, voter education, and leadership development on key issues, including immigration, education, healthcare, voting rights, workers’ rights, reproductive rights, and the environment.

MFV, a 501(c)(4) organization, builds Latino political power through advocacy, organizing, and mobilization to ensure that Latino voices shape the policies that impact their health, safety, and prosperity.

Together, we operate one of the largest Latino civic engagement infrastructures in the country, with programs across eight states (Arizona, California, Nevada, Texas, Colorado, North Carolina, Georgia, Florida) and Washington, D.C.

Duties And Responsibilities

• Contacts Latino community voters by phone and engages in meaningful conversations about social and political issues. Learns the issues that they feel are important to their communities.
• Builds relationships with voters. Connects around shared values and experiences. Listens actively and without judgment. Asks follow-up questions.
• Uses a designated computer program to track and report phone calls. Actively works to achieve qualitative and quantitative goals.
• Follows all required reporting procedures.
• Promotes an environment in which equal opportunity and diversity are valued.
• Performs other related duties as assigned by management.
  
  

Qualifications

• Passion and enthusiasm for promoting political engagement within the Latino community.
• Conversational bilingual in English and Spanish preferred.
• Legible handwriting required.
• Must be able to work flexible hours of approximately 20 hours per week and attend required training.
• Ability to effectively communicate with people at all levels and from various backgrounds.
  
  

Competencies

• Interpersonal Skills--Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication--Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
• Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support--Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  
  

Physical Demands And Work Environment

• Occasionally required to stand
• Occasionally required to walk
• Continuously required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to talk or hear
• Continually utilizes visual acuity to operate equipment, read technical information, and/or use a keyboard
• Occasionally required to lift/push/carry items less than 25 pounds.