What are the responsibilities and job description for the RN Care Manager position at MHM Support Services?
Find your calling at Mercy! Our Care Management model is central to delivering high-quality, patient-centered care. We focus on seamless transitions, safe discharges, and collaborative care planning—always keeping patient well-being and healthcare excellence at the forefront. As a Care Manager, you’ll guide patients through their hospital journey—from admission to discharge. Working closely with physicians, nurses, and other healthcare professionals, you’ll ensure every patient receives the right care at the right time. You’ll also provide support for patients with complex or high-risk psychosocial needs, making a meaningful difference in their lives. Position Details: What You’ll Do Lead and coordinate discharge planning starting on day one. Collaborate with a multidisciplinary team to ensure smooth patient transitions. Support patients with complex needs through compassionate, strategic care. Drive performance using best practices and data-informed decisions. Uphold Mercy’s mission, values, and Service Standards in every interaction. Qualifications Education: Bachelor of Science in Nursing (BSN) required. Licensure: Current RN license in the state of employment required. Experience: 2–3 years in an acute care hospital setting preferred. Care Management or Utilization Management experience preferred. Certifications: BLS (CPR) required at hire or within 90 days. Case Management certification preferred. Skills & Knowledge: Strong verbal and written communication skills. Excellent assessment, time management, and critical thinking abilities. Ability to interact effectively with individuals at all organizational levels. Competence in age-specific care for neonatal, pediatric, adolescent, adult, and geriatric patients. Knowledge of InterQual or Milliman Care Guidelines preferred. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32 hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us. Transforming the Health of Our Communities Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy. Click Here to Learn More about Mercy