CCM Senior Sales Executive

We are growing our B2B sales talent network for upcoming opportunities. If you’re a hunter who builds pipeline, closes complex deals, and connects CCM solutions to business impact, we’d love to hear from you. This is an invitation to join our talent pipeline. We review our pipeline regularly and will reach out when the right role goes live.

MHC is an innovative, privately held global Software-as-a-Service (SaaS) company committed to optimizing the speed, efficiency, and efficacy of information as it flows between people and systems. We are changing the way our customers work by automating content and processes across their core business functions. Our solutions accelerate digital transformation, allowing our customers to significantly increase productivity and improve communication by converting manual, complex or paper-based processes into highly automated digital processes. We are committed to our customers’ success, and it shows. Our global team creates game-changing success for over 1,200 organizations across fifty countries and five continents. For additional information visit: https://www.mhcautomation.com

Who we are looking for:

A seasoned CCM Senior Sales Executive with deep expertise in the Customer Communications Management (CCM) industry. This individual thrives on solving complex business challenges and delivering impactful solutions, operating as a trusted advisor with the insight to understand customer needs and guide them toward success. a

The role is focused on direct sales, suited for someone who enjoys owning the full sales cycle of identifying and acquiring new name/logo direct customer engagements. A vertical sales approach is essential, with outreach and solutions tailored to specific industries and business models to ensure relevance and impact.

At MHC, this position offers the freedom to shape strategy, build momentum, and make a tangible impact. It involves close collaboration across teams, driving growth through direct sales, and contributing to the redefinition of how businesses communicate. This is an opportunity to lead, innovate, and grow with a company that is committed to accelerating CCM product line growth.

What you will get to do:

• Develop and execute sales strategies to drive growth by identifying, pursuing, and closing high-value deals with new customers. Build strong, lasting relationships with key stakeholders, including C-level executives.
• Lead direct sales efforts and channel-driven initiatives, to expand reach and accelerate revenue.
• Lead discovery conversations to uncover customer pain points, desired outcomes, and hidden requirements, translating them into tailored solution strategies.
• Prepare compelling business cases, solution briefs, and presentations that frame product benefits in terms of ROI, cost savings, and strategic impact.
• Work closely with Channel Sales Executives to increase pipeline opportunities.
• Collaborate with cross-functional teams such as Marketing, Product, and Customer Team to ensure smooth onboarding, customer satisfaction, and alignment with market needs.
• Own the full sales cycle from lead generation through contract negotiation and closing, with a focus on relationship-building and customer engagement.
• Apply a structured sales process to align solutions with customer business initiatives.
• Deliver tailored demonstrations that present a compelling vision and value.
• Prepare and present proposals, license agreements, and statements of work. Maintain ongoing relationships with customer advocates and champions through stakeholder engagement and executive alignment.
• Contribute to the go-to-market strategy by sharing field insights, supporting marketing campaigns and events, and partnering internally to execute successful initiatives.
• Become knowledgeable on the NorthStar CCM platform in order to deliver user experience demonstrations and explain the value of the outcomes.
• Manage post-sale activities in coordination with Customer and Accounting teams to address customer concerns and ensure satisfaction.
• Meet or exceed annual sales quota targets with a consistent commitment to delivering strong results.

What you will need to succeed:

Knowledge and Skills:

• Demonstrated drive and relentless pursuit of success, consistently achieving or surpassing sales targets with extensive experience in new name direct sales.
• Entrepreneurial mindset with a natural hunter mentality, continuously seeking new opportunities and innovative approaches to drive business growth.
• Strong ownership of business decisions, with a hands-on approach and a commitment to leading by example.
• Persuasive communication, negotiation, and interpersonal skills, with the ability to build trust and influence stakeholders at all levels.
• Proficiency in sales tools including Salesforce, ZoomInfo, LinkedIn Sales Navigator, and Gong, with a focus on identifying and tracking prospective customers and maintaining accurate, timely updates in Salesforce CRM.

Education and Qualifications:

• Minimum of 7 years of demonstrated success in Customer Communications Management (CCM) platform sales.
• At least 5 years of full-cycle sales experience, including selling software or cloud-based applications.
• Proven experience in the Software as a Service (SaaS) industry, with strong knowledge of SaaS business models, customer lifecycle management, and best practices for driving engagement and retention.
• Track record of leading and delivering new business growth.
• Bachelor’s degree in business, marketing, or a related field.

We are proud to be an equal opportunity employer and welcome our employee's differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better - Join us.

This role is not eligible for visa sponsorship.