What are the responsibilities and job description for the Resort Guest Experience Coordinator position at MHC Equity Lifestyle Properties?
Responsibilities:
Requirements:
- Provide exceptional customer service to guests and residents.
- Process payments and deposits in a timely and accurate manner.
- Run reports and submit maintenance request forms to ensure efficient office operations.
- Communicate effectively with the Property Manager to resolve inquiries promptly.
- Prioritize customer satisfaction and address conflicts and problems in a professional manner.
Requirements:
- A high school diploma or equivalent experience.
- 1 year of experience in customer service with exceptional customer service skills.
- Strong organizational skills and attention to detail.
- Computer literacy and the ability to learn new systems.
