Demo

1st & 2nd Shift Direct Care

MHA (Mental Health Association)
West Springfield, MA Full Time
POSTED ON 9/5/2026
AVAILABLE BEFORE 1/2/2027
Position Summary

The Residential Recovery Specialist (RRS) supports residents in a safe, structured, and trauma-informed environment. This role helps residents follow their individualized treatment plans, engages them in recovery and relapse prevention, and assists with daily living tasks such as meal prep, housekeeping, and transportation. The RRS plays a vital role in fostering a supportive, recovery-focused community.

Pay Rate: $19 - $21 an hour

Open Shift: Friday through Monday 7am-3pm, Wednesday 1pm-4pm (35hrs)

Key Responsibilities

  • Ensure resident activities support program policies, treatment goals, and a structured routine.
  • Provide trauma-informed, gender-responsive support, including crisis intervention and de-escalation.
  • Assist with daily living tasks, independent living skills, and participation in recovery-focused activities.
  • Facilitate or co-facilitate groups, meetings, and structured program activities.
  • Transport residents as needed and maintain safe, organized program spaces.
  • Document resident progress, administer medications per MAP certification, and promote a recovery-oriented, person-centered environment

About The GRIT Program

The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Equal Opportunity Statement

The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Requirements

  • Valid driver's license, safe and reliable vehicle, and acceptable driving record
  • High school diploma or equivalent (GED) preferred; at least 18 years old
  • Experience working with individuals impacted by homelessness, trauma, psychiatric diagnoses, and/or addiction preferred
  • Demonstrated ability to work independently, manage time, and prioritize tasks
  • Strong oral, written, organizational, and computer skills
  • Ability to build supportive community in a diverse residential setting
  • Must be able to pass and maintain certifications in MAP, CPR, and First Aid

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (403B, IRA)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Long Term Disability
  • $19 - $21 an hour

Salary : $19 - $21

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a 1st & 2nd Shift Direct Care?

Sign up to receive alerts about other jobs on the 1st & 2nd Shift Direct Care career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$30,970 - $39,109
Income Estimation: 
$33,817 - $41,336
Income Estimation: 
$33,798 - $39,833
Income Estimation: 
$33,064 - $42,066
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at MHA (Mental Health Association)

  • MHA (Mental Health Association) West Springfield, MA
  • Position Summary The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources,... more
  • 1 Day Ago

  • MHA (Mental Health Association) West Springfield, MA
  • Position Summary The Shift Supervisor position at the GRIT COE RRS programs serves as a peer leader and mentor within the recovery services program, provid... more
  • 2 Days Ago

  • MHA (Mental Health Association) Chicopee, MA
  • Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquir... more
  • 2 Days Ago

  • MHA (Mental Health Association) Chicopee, MA
  • Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquir... more
  • 2 Days Ago


Not the job you're looking for? Here are some other 1st & 2nd Shift Direct Care jobs in the West Springfield, MA area that may be a better fit.

  • Mental Health Association - Western MA Chicopee, MA
  • Position Summary The Residential Support Specialist plays a crucial role in creating a supportive and secure living environment for individuals with acquir... more
  • Just Posted

  • Mental Health Association - Western MA Amherst, MA
  • Position Summary As a Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL... more
  • 4 Days Ago

AI Assistant is available now!

Feel free to start your new journey!