What are the responsibilities and job description for the School Admin - Front Office and Outreach Coordinator position at MGRM?
Location: Pinnacle Charter Schools – Tempe, Arizona (On-site).
About Us:
MGRM Pinnacle operates Pinnacle Charter Schools, a Cognia-accredited network of alternative schools across Arizona. Established in 1995, we’ve supported student success for nearly 30 years through innovative and flexible education models. Today, we offer 100% online instruction supported by local school sites that provide structure, connection, and personalized support for students working toward graduation or credit recovery.
MGRM Pinnacle operates Pinnacle Charter Schools, a Cognia-accredited network of alternative schools across Arizona. Established in 1995, we’ve supported student success for nearly 30 years through innovative and flexible education models. Today, we offer 100% online instruction supported by local school sites that provide structure, connection, and personalized support for students working toward graduation or credit recovery.
The Opportunity:
We’re seeking a resourceful, welcoming, and proactive individual to join our Tempe campus as the Front Office and Outreach Coordinator. This role goes beyond front desk responsibilities — you’ll be the face of our campus, ensuring smooth daily operations while fostering strong relationships with students, families, and the local community.
We’re seeking a resourceful, welcoming, and proactive individual to join our Tempe campus as the Front Office and Outreach Coordinator. This role goes beyond front desk responsibilities — you’ll be the face of our campus, ensuring smooth daily operations while fostering strong relationships with students, families, and the local community.
Our current on-site student population is small, which means you’ll play an especially impactful role in creating a supportive, tight-knit environment and helping drive community awareness and enrollment efforts.
What You'll Do:
Front Office & Site Operations:
Front Office & Site Operations:
- Serve as the first point of contact for students, families, and visitors — greeting them warmly and professionally.
- Manage incoming calls, emails, and in-person inquiries.
- Keep the front office and shared spaces clean, organized, and welcoming.
- Oversee general administrative tasks, including file maintenance, supply deliveries, and site logs.
- Maintain organized student files and handle paperwork related to attendance, records, and compliance.
- Ensure basic site operations and equipment (e.g., printer, phones) are running smoothly.
- Support the site’s compliance with records and administrative procedures.
Student Support & Positive Site Culture:
- Track daily attendance and follow up with families to promote consistent student engagement and retention.
- Support students with day-to-day needs and questions while on site.
- Promote a safe and respectful school culture in partnership with the site team.
- Assist instructional and advising departments in identifying and addressing student needs.
- Be a steady, helpful presence students can trust.
Community Outreach & Enrollment:
- Collaborate with site leaders to implement strategies that boost community visibility and enrollment.
- Represent the school in the community through outreach calls, visits, and events.
- Assist with enrollment events, school tours, and new student orientation.
- Guide prospective families through the enrollment process with care and clarity.
- Respond to inquiries about our programs and share information in clear, accessible, and welcoming ways.
- Contribute to building a strong, positive local reputation for the school.
Who You Are:
- A personable communicator who enjoys working with people of all backgrounds.
- Organized, efficient, and able to multitask in a dynamic environment.
- Tech-savvy and comfortable using email, spreadsheets, and cloud-based tools.
- Professional, discreet, and able to handle sensitive information appropriately.
- Genuinely passionate about helping students thrive.
- Bilingual (English/Spanish) is a plus.
Qualifications:
- Associate’s degree or higher preferred.
- 2 years of experience in administrative, front office, or outreach-related roles.
- Experience working in a school or youth-focused setting is strongly preferred.
Why This Role Matters:
This is your chance to be part of something meaningful. You’ll help create a warm, welcoming space where students feel seen and valued—and you’ll play a key role in growing our presence in the local community. With your energy, care, and professionalism, you’ll shape how families experience our school from the very first interaction.
Compensation & Benefits:
Compensation & Benefits:
Salary for this position is competitive and based on prior experience. We offer a comprehensive benefits package that includes medical, dental, and life insurance coverage, as well as an employer retirement contribution.
Equal Opportunity Employer:
MGRM Pinnacle Inc. is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, color, gender, age, disability, religion, sexual orientation, or national or ethnic origin. Candidates from all backgrounds are strongly encouraged to apply.
About MGRM:
MGRM Pinnacle, Inc. is an educational technology company that provides comprehensive end-to-end software products, solutions, and services, supporting the entire educational domain from pre-K to university on a single integrated platform.