Office Manager

Salary: $54,600-$58,500Position Overview: Status: Full-TimeSchedule: 8:00 - 5:00 pm with a 1-hour lunch breakFLSA Status: Non-ExemptLocation: On site at 109 E 9th Street, New York, NY 10003Annual Salary: $54,600-$58,500Benefits: Medical, Dental, Vision, LTD, 401(k) with match, Commuter Benefits with company contribution, company paid Life Insurance, Paid Time Off including: Vacation, Sick, Holidays & EducationalPosition Summary: This position has overall responsibility for providing administrative support to MGNYs NYC office and various MGNYs departments as necessary, with a primary focus on the Tax Appeal Unit. Responsibilities to include, but not limited to, providing client support, maintaining and ordering office supplies, managing schedules for executive team, following up with clients and government agencies for various services, and handling current & potential clients' questions and concerns via phone, email, and chat.Essential Functions:General Office Duties:Greet visitors to the officeAnswer and direct phone calls for the main office lineManaging schedules for executive teamMaintain and order office suppliesMaintain and order kitchen and bathroom suppliesAssist in planning and coordinating office meetings and company functionsTax Appeal Unit Duties:Process client onboardingProvide courteous customer service to applicants, tenants and clientsProvide clear, consistent, and transparent communication with clients, property owners, and government agencies to obtain required documentation or provide status updates.Follow up with clients, as needed. Enter and manage data for client communications in internal systems, ensuring records are up-to-dateCreate agreements, such as Tax Appeal documents, as neededProcess checks, take payments over the phone, and follow up on unpaid invoices as neededOther duties as assignedRequired Skills/Abilities:Proficient with Microsoft Office Suite and G-SuiteExcellent verbal and written communication skillsDemonstrated ability to work in a solutions oriented mindsetAbility to develop new client relationshipsExcellent time management skills with a proven ability to meet deadlinesAbility to prioritize tasks and to delegate them when appropriateLearning agility, resourcefulnessDrive for resultsHighly detail-oriented with strong accuracy when preparing, reviewing, and entering documents and dataEducation and Experience:Associate degree or the equivalent combination of education and experience3 years of relevant work experience; Real Estate industry experience preferredPhysical Requirements:Ability to sit at a computer monitor for extended periods of timeAbility to perform repetitive finger, hand, and arm movementsAbility to lift up to 15lbs.Ability to effectively discern information and formulate appropriate actionAbility to reach, squat, bend, and manually manipulate standard office equipmentReasonable accommodation statement:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.

Salary : $54,600 - $58,500