What are the responsibilities and job description for the Usher - Borgata position at MGM Resorts?
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As an Usher, you will be an essential part of our guests’ experiences, welcoming them to some of the premier and exciting shows at Borgata. Your friendly demeanor and genuine service will help create a memorable atmosphere, as you connect with guests and ensure their needs are met during their visit. If you’re passionate about hospitality and enjoy working in a fun, dynamic environment, we’d love for you to join our awesome team!
THE DAY-TO-DAY:
Review tickets to ensure correct event information
Greet guests with eye contact, a smile and a friendly, welcoming greeting
Advise supervisor and/or management of all unusual customer concerns
Maintain awareness of crowd situations
Maintain a working relationship with all departments, staff and vendors associated with the venue
Provide any post event feedback to supervisor and/or management upon request
Recognize, resolve, and/or report issues and safety concerns that could contribute to guest, staff, and/or vendor experience
Retain event information provided during pre and post event briefing(s) as well as information provided regarding the property’s restaurants, services, shows and events
THE IDEAL CANDIDATE:
High School Diploma or GED
Exceptional Customer Service Skills
Work varied shifts, to include weekends and holidays
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Free parking on and off shift
Healthcare, financial, and time off benefits
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12550
Pay Rate:
The rate for this role is:
$16.00
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Eligible employees have the opportunity to participate in medical, dental, vision, and life insurance plans as well as 401(k) and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Salary : $16
