What are the responsibilities and job description for the Coat Check Attendant - MGM Springfield position at MGM Resorts?
Springfield, Massachusetts
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Coat Check Attendant, you will set the stage for guest experience with your welcoming smile and service. In this role, here at MGM Springfield you will use your 2 years of customer service experience to collect, transport, store, and return coats and jackets for guests. You will shine in this role by understanding guests needs, creating positive experiences that guests will remember far beyond their stay with us.
THE STARTING RATE: $15.00 per hour
THE DAY-TO-DAY:
Assist guests and hotel staff in a professional manner, maintain a positive attitude and outgoing personality, demeanor and professional appearance
Provide a high level of guest service to all guests and co-workers which are aligned and guided by the Company and Property’s core service standards and brand attributes in order to provide defining moments at every opportunity
Collect, transport, store, and return coats and jackets for guests
Orient guests to property and provide multiple Company offerings
Complete applicable documentation, tickets, and other bell related forms
Make and receive phone calls to guests and other employees for information, services, follow-up, and deliveries
THE IDEAL CANDIDATE:
High School Diploma or GED
2 Years of prior relevant experience Guest service experience or Customer service experience is preferred
Willing and able to work a part-time schedule consisting of overnights Sunday through Wednesday, 10:30PM - 7:15AM, this includes weekends and holidays
Demonstrate a positive attitude and outgoing personality
Effective listening abilities with strong judgment skills
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=10556
Pay Rate
The rate for this role is:
$15.00
This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
The estimated annual tips this role could reasonably be anticipated to receive is: $0 - $100.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Salary : $15 - $100