Security Shift Manager - MGM National Harbor

National Harbor, Maryland

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Security Manager, you will play a critical leadership role in creating a safe, secure, and welcoming environment for our guests and employees. You’ll oversee daily operations of the security team at your assigned property, venue, or shift, ensuring all protocols are executed with precision while upholding MGM Resorts’ commitment to world-class service and safety.

The Day-to-day

• Operational Leadership: Manage and coordinate all aspects of security operations including scheduling, staffing, shift coverage, payroll, training, and performance management.
• Team Development: Recruit, hire, and mentor a high-performing team of security professionals. Foster a culture of accountability, professional growth, and mutual respect through coaching, feedback, and formal evaluations.
• Compliance & Standards: Ensure adherence to all MGM Resorts policies, as well as local, state, and federal regulations. Communicate updates clearly and contribute to the development and refinement of security protocols.
• Event & Incident Oversight: Lead security planning and execution for special events, high-profile visits, and major incidents. Act as the on-site Incident Commander during critical situations until relieved by Senior Leadership or Law Enforcement.
• Guest Service: Promote a guest-first mindset by modeling effective service recovery strategies and ensuring team members respond to concerns promptly and professionally.
• Strategic Execution: Implement departmental goals and initiatives using a proactive, data-informed approach. Continuously seek improvements to elevate safety and service standards across the property.
  
  

The Ideal Candidate

• Must be at least 21 years of age.
• Bachelor's Degree or equivalent experience.
• At least 2 years of prior relevant experience.
• Prior experience in security operations, government, or private industry experience in the security field
  
  

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on travel, electronics, online shopping, and more.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Health & Income Protection benefits (for eligible employees).
• Professional and personal development through programs, networking opportunities, and community involvement.
  
  

View Job Description

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19216

Pay Range

The pay range for this role is:

$71,000.00 - $94,700.00

This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.

This position is eligible to participate in the Company’s incentive plan.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

Are you ready to JOIN THE SHOW? Apply today!