Order Taker Room Service - Aria

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Aria Resort & Casino Room Service Order Taker, you'll be the friendly voice on the other end of the line. From promptly answering guest calls to taking room service orders and ensuring accurate input into our Point-of-Sales system, you'll be at the heart of delivering seamless service. Your attention to detail will shine as you coordinate order deliveries to our servers and navigate our diverse food and beverage menus, prioritizing guest needs and allergen awareness. Come be a part of our vibrant team, where every interaction is an opportunity to make a memorable impression!

THE STARTING RATE: $22.3061

THE DAY-TO-DAY:

• Knowledgeable of entire menu, proper food presentation, and wine selection for up-selling of items

• Take and place order into Point-of-Sale system, distribute order to serving staff, send information to cook station, and ensure timely pickup of order

• Advise owner and guest of delivery time and ensure order is delivered to suite in a timely fashion

• Distribute orders to servers evenly and efficiently, log service runs, maintain a cash bank and ensure funds are correctly accounted for

THE IDEAL CANDIDATE:

• Customer service experience in high-volume settings, preferably in food & beverage, call centers, or similar roles, with knowledge of Point of Sale and computer systems

• Experience in a hotel or luxury resort environment is preferred

• Flexibility to work various hours as needed, including weekends, holidays, mornings, afternoons, and overnight shifts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15999

Are you ready to JOIN THE SHOW? Apply today!