What are the responsibilities and job description for the Patient Care Coordinator position at Mg Dental Associates P.A.?
Overview
Join our dynamic healthcare team as a Patient Care Coordinator, where your enthusiasm and organizational skills will make a meaningful difference in patients' lives. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication, efficient appointment scheduling, and accurate management of medical records. Your proactive approach will help create a welcoming environment that promotes patient satisfaction and supports the clinical team’s success. This paid position offers an exciting opportunity to grow within a compassionate healthcare setting dedicated to excellence and patient-centered care.
Duties
- Greet patients warmly and assist with check-in procedures, ensuring a positive first impression.
- Schedule appointments, follow-up visits, and coordinate patient flow using patient management software and electronic health records (EHR).
- Maintain accurate and confidential medical records in compliance with health regulation policies and HIPAA guidelines.
- Communicate effectively with patients via phone and client communication tools to confirm appointments, provide information, and address inquiries.
- Support medical administrative tasks such as data entry, typing reports, and managing health insurance documentation.
- Collaborate with healthcare providers to facilitate smooth patient care processes and ensure timely follow-up.
- Uphold patient confidentiality at all times while managing sensitive health information with precision.
Qualifications
- Proven experience working in a medical office or healthcare environment, demonstrating familiarity with medical terminology and administrative procedures.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and experience with patient management software or EMR/EHR systems.
- Knowledge of health regulation policies, health insurance procedures, and electronic health records management.
- Strong customer service skills with the ability to communicate clearly and empathetically with diverse patient populations.
- Excellent organizational skills with attention to detail for maintaining accurate records and managing multiple tasks efficiently.
- Ability to handle phone communication professionally while maintaining a friendly demeanor.
- Prior office experience combined with typing skills that support efficient documentation and correspondence.
This role is ideal for motivated individuals eager to contribute to a caring healthcare environment while developing their administrative expertise. We are committed to providing a supportive workplace where your skills can flourish as you help deliver exceptional patient care every day.
Pay: $21.00 - $26.00 per hour
Expected hours: 30.0 – 40.0 per week
Work Location: In person
Salary : $21 - $26